Sonia Oliveira Email & Phone Number

Australia

• Lead the strategic oversight of large-scale digital assessments across Australia and the Asia-Pacific regions. Manage the test delivery activities of international resellers, focusing on optimising distribution.
• Oversee assessment products as a scalable SaaS business, focusing on administration, user support, and content management for digital assessments. Effectively manage multifaceted technology and operations initiatives.
• Implemented a project management tool across shared services to monitor work requests, resource allocation, SLAs, and performance, resulting in a significant efficiency gains and enhanced support capabilities for.

Sydney, New South Wales, Australia

• Led the successful execution of a global expansion initiative for assessment products on a digital platform, establishing strategic partnerships with international resellers across Asia-Pacific regions.
• Managed the routine operations of the Assessments Business unit, including scheduling, resource allocation, and workflow optimisation, enhancing efficiency and service quality.
• Managed the development and rollout of new SaaS features, coordinating with development teams to ensure product enhancements aligned with market demands and customer feedback. Provided leadership and guidance to.

• Directed a diverse portfolio of educational programs, ensuring alignment with the university’s strategic objectives and academic standards.
• Managed all project activities and deliverables, ensuring timely completion and quality. Identified and implemented mitigation strategies for complex project interdependencies.
• Oversaw financial reporting and budget management, ensuring efficient resource utilization and strict adherence to budgetary constraints.
• Collaborated with cross-functional teams and stakeholders to ensure project alignment with broader organisational goals.

Organisation And Business Development Team

• Led the setup of IT infrastructure project supporting remote workers, including system configuration, secure VPN setup, and remote database access.
• Planned and managed projects aligning business goals with technology solutions to drive process improvements and competitive advantage.
• Coordinated organisational projects for SDN childcare centres and family services.

Sydney E Região, Austrália

• Provide administrative support to different units including travel booking, accommodation, hire cars and catering.
• Maintain SharePoint landing page updated with meetings, events and guidelines.
• Liaison with contractors, managing the agreements with contractors and sourcing potential suppliers for the office.
• Assisting Human Resources with induction process of new employees and post-employment process.
• Provide support to the CEO and various departments within the organisation.

• Classroom management (1st, 2nd, 3rd and 4th grade).
• Prepare daily and long-term lesson plans according to curriculum guidelines. Teaching a full range of subject areas.
• Develop children’s interests, abilities and coordination using a variety of creative activities including art and music.
• Supervise students throughout the day, both in the classroom and outside during breaks.
• Assess and evaluating students’ educational progress and abilities.
• Setting and conducting testing.

Lisboa E Região, Portugal

• Welcome parents and visitors in person or on the telephone; answering or referring inquiries.
• Respond to enquiries requiring an understanding of the organisation, school curriculum and policies. Ensure enquiries are addressed and solved in timely manner.
• Provide administrative support to parents, teaching staff and other staff.
• Liaison with contractors, managing the agreements with contractors and sourcing potential suppliers for the office.
• Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
• Office record management.

Project Management Course, Project Management

Apmg Agile Project Management Foundation, Project Management

APMG Agile Project Management Foundation certification

Master Of Teaching (Primary), Elementary Education And Teaching

Activities and Societies: April 2015 - July 2015 - Professional Practice 1 in Rose Bay Public School

Licentiate Degree, Primary School Teaching, 16 Out Of 20

Activities and Societies: Presentation of seminar related to the topic Pre-service teaching Presentation of the project develop during one.

Microsoft Sharepoint Course Site Owner, Information Technology

English Course - Ielts Exam, English Language - Ielts Exam, Overall 7.5

English