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Rich and impactful experience in a corporate environment and expertise in staffing, Human Resources Operations, management reporting, supply chain distribution centers and inventory management. I was most recently a Senior Recruiting Coordinator in Tricentis's Talent Acquisition organization, supporting recruiters in the America's and EMEA. I am passionate in my interaction with the candidates daily to ensure that their experience is truly world class. This includes scheduling interviews, preparing offer letters, managing background checks and much more. All this while providing our candidates a best in class experience with Tricentis throughout the interview and hiring process. Prior to Tricentis, I worked in Talent Acquisition at Fiserv. Before joining Fiserv, I bring 20 years in the corporate world in various roles from HR Operations, Retail Staffing for a major national retailer, to Supply Chain in a major Women’s Health care Organization. Having the experience in a variety of roles has given me the confidence and problem solving ability to react to every day situations with a calm demeanor. My professional and personal role models throughout my career and life have instilled in me the importance of integrity and ethics. I have been entrusted with confidential and sensitive information throughout my career and my dedication to these principals has been unwavering. I am a fast learner and have worked on a variety of systems throughout my career, however, bringing my sensible nature, problem solving, integrity, empathy and tenacity to any situation is my strongest attribute.
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Senior Recruiting CoordinatorTricentis Oct 2020 - Jul 2024Atlanta, Georgia United States -
Recruiting Coordinator In Talent AquisitionFiserv Dec 2015 - May 2020Alpharetta, GaThe Talent Acquisition Coordinator is an integral role supporting the recruiting function, and contributes to the overall success of the team by providing a high level of customer service, administrative support, and project coordination throughout the recruiting process. The Coordinator supports shared services staffing onsite in Norcross and/or at geographically dispersed locations, with responsibility for timely and accurate daily production of interview coordination for candidates, and pre-employment transaction processing for new hires.This position will require you to develop an understanding of Fiserv recruiting processes for candidate management, benefits, relocation policy, government regulation compliance, company policy administration, and other related activities in support of recruiting and staffing team and company associatesRESPONSIBILITIES• Candidate status management• Interview scheduling and candidate travel• New hire processing - offer letter and background check process management, new hire paperwork• Prepare offer letters, relocation forms, referral bonus requests, and other recruiting correspondence• Generate reports related to your work at a defined cadence• Work in Talent Acquisition systems to support administrative recruiting functions, track candidates, and retrieve data• Interface with candidates, recruiters, and hiring managers throughout the hiring process -
Retail Staffing SpecialistThe Home Depot Jan 2010 - Sep 2015Support Retail Staffing Managers with execution of hourly talent acquisition processes for retail outlets, and ensure the recruitment of talented, diverse, and productive workforce, Engage potential candidates during phone interviews to identify any relevant retail or customer service skills as well as to determine candidate’s fit with rest of staff.Assist Specialty Staffing Managers in Hiring Event processes when needed, which included determining staffing needs and placement of candidates in positions best suited to particular skills.Completed assigned Queweb tickets in Workload Database and made recommendations for potential process streamlining options.Recipient of numerous Homer Awards for outstanding Customer Service and recent recipient of Excellence Award. -
Retail Staffing Coordinator MetThe Home Depot Mar 2010 - Jan 2011Atlanta, GaScheduled candidate interviews, conducted basic phone screening for hourly applicants, and processed all interview results in AIMS.Conducted background checks, including MVR, for internal candidates and reported results and findings to management.Position was created at the request of the store, and required updating of all systems, including RSA and Queweb -
Contact Center AssociateThe Home Depot Aug 2008 - Mar 2010Atlanta, GaAssisted managers and other associates in exceptional customer support services, human resources related issues, and payroll functions in call center environment.Identified and documented issues in detail and either processed the necessary transactions to resolve the issues or escalated to Tier II Support for further research.Resolved issues in compliance with company policy through utilization of required systems, which included PeopleSoft, IBM Tesseract, and Home Depot Knowledge Base -
Distribution CoordinatorMatria Healthcre, Inc. Apr 1996 - Feb 2008Marietta, GaCoordinated all order confirmations for Distribution center, including devices, stationary, marketing materials, and other equipment for quarterly inventories of approximately 9 first dose pharmacies.Reported device PAR levels in Excel for distribution on biweekly basis, and assisted in locating devices using management reports when required for patient care.Preapproved all pharmacy invoices to ensure all basic patient information is included and the order is reflected in Pharmacy Med Ordering system before being forwarded to Director for final approval.Assisted in establishment and maintenance of all part numbers for Pharmacy Med Ordering System in AS400 for each individual pharmacy locationPreviously Order Processing SpecialistAssisted in warehouse cycle counting and inventory operations while providing excellent customer service.Processed requests for center supplies, printed materials, and stationary.Awarded numerous “Service 360 Awards” for customer service.
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Human Resources SpecialistDun & Bradstreet Software Service, Inc Oct 1984 - Dec 1992Atlanta, GaReviewed system validation reports on regular basis, assisted in training of HR administration staff as needed, and reported HR information integrity to appropriate administrators when necessary.Relevant reports included monthly staffing reports, regulatory reporting for EEOC, Vets 100, 401(k) discrimination testing, and other ad hoc reports when needed.Assisted in implementation of new information technologies and automated processes, and supervised records retention and retrieval processes.Assisted in implementation of company-wide Interactive Voice Response (IVR) for employee benefits and payroll, which required providing the audio material, recording, and assistance with editing and implementation planning.Senior Personnel Assistant (June 1987 – October 1990)Input personnel data into Human Resources system, including new hire information, terminations, transfers, title changes, and personal information changes.Assisted in development and presentation of new hiring orientation process.Personnel Assistant (June 1987 – October 1990)Managed company’s personnel filing system, which required performing data entry for daily personnel data and maintenance and upkeep of information.Corporate Receptionist (October 1984 – August 1986)Interfaced with customers in person and over phone switchboard, and provided backup to executive floor receptionists.
Sonia Smith Skills
Sonia Smith Education Details
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University Of Georgia
Frequently Asked Questions about Sonia Smith
What is Sonia Smith's role at the current company?
Sonia Smith's current role is Talent Acquisition Specialist | TA Coordinator | HR Operations | HR Coordinator | Driving HR Excellence and Talent Strategies.
What is Sonia Smith's email address?
Sonia Smith's email address is so****@****pot.com
What schools did Sonia Smith attend?
Sonia Smith attended University Of Georgia.
What skills is Sonia Smith known for?
Sonia Smith has skills like Recruiting, Hiring, Interviews, Human Resources, Time Management, Employee Relations, Training, New Hire Orientations, Customer Service, Temporary Placement, Microsoft Office, Payroll.
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Sonia Smith
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