Sonia Michaca Tapia Email & Phone Number
Who is Sonia Michaca Tapia? Overview
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Sonia Michaca Tapia is listed as General Manager at Mundi, a company with 147 employees, based in Mexico City Metropolitan Area, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Sonia Michaca Tapia.
Sonia Michaca Tapia previously worked as Independent Board Member at Finsphera and Consultant and Financial Coach at Freelance. Sonia Michaca Tapia holds Certificación Internacional En Coaching De Vida Y Marca Personal from Tecnológico De Monterrey.
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About Sonia Michaca Tapia
Specialist in creating innovative strategies and strategic partnerships that drive digital transformation and develop the Fintech ecosystem in Latin America.With over 25 years of experience in financial services, payments, and Fintech, I have held key roles leading market expansion, developing financial products, and designing business strategies that maximize results. I have worked with global companies like VISA, HSBC, and fintech startups such as Tribal and Mundi, achieving sustainable growth and brand positioning
Listed skills include Banking, Public Speaking, Client Relations, Business Relationship Management, and 38 others.
Sonia Michaca Tapia's current company
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Sonia Michaca Tapia work experience
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Independent Board Member
CurrentConsultant And Financial Coach
Current- As a Consultant and Financial Coach, I spearheaded the implementation of digital transformation strategies for SOFIPOs in Mexico City.
- Advised executive teams on adopting digital solutions to enhance operational efficiency and customer experience.
- Supported individuals and professionals in achieving personal, emotional, and financial goals through a structured and transformative approach.
General Manager
- Developed and implemented business strategies for sales, customer success, and strategic partnerships at Mundi in Mexico.
- Collaborated with Product, Technology, Risk, and Operations teams to establish key objectives and results (OKRs) for revenue growth.
- Led commercial operations to drive a revenue increase and ensure successful business outcomes.
Regional General Manager
- Led expansion plans for LatAm markets, coordinating cross-functional teams for operations in Colombia, Chile, Peru, and Brazil.
- Scaled Gross Transaction Volume (GTV) with double-digit monthly growth.
- Established strategic agreements with local and regional partners.
Sr Director (Digital Partnerships, Fintech & Venture Capital)
- Managed digital partnerships with top-tier FinTechs and big tech platforms like Amazon and Google.
- Launched debit and credit cards with partners such as Rappi, Konfio, Kubo Financiero, Clip, Crypto.com.
- Developed proofs of concept with startups to drive innovation in the Fintech ecosystem.
Sr Director (Consumer & Commercial Products)
- Designed and executed credit and debit product lifecycle strategies.
- Created credit card strategies for Affluent and SME segments in Mexico.
- Negotiated and developed co-branded cards with Aeroméxico, Volaris, and United Airlines.
Director (Consumer Products)
- Analyzed and consulted on product life cycle management, card acquisition, and portfolio segmentation at main banks in Mexico.
- Developed consumer products aligned with corporate and market objectives.
- Developed and implemented Mexico's Acceleration plan to increase debit card usage, including segmentation of massive debit campaigns and ongoing contactless strategy.
Deputy Director Of Credit Cards
- Managed the P&L for the credit card portfolio, optimizing revenue and costs.
- Designed new credit products and strategies to increase revolving balances.
- Increased revolving client balances through customer segmentation by behavior.
Deputy Director Of Quality And Local Compliance Officer (Lco)
- Controlled, audited, and monitored quality system implementation in bank branches.
- Reviewed internal and external regulations as Local Compliance Officer to mitigate reputational risk.
- Redesigned critical processes like claims, ATM logistics, and credit origination.
Staff Manager And Quality Of The Commercial Banking
- Controlled and monitored processes in 750 branches, implementing ISO 9001:2000.
- Developed SLA agreements to improve customer service and reduce costs.
- Implemented ISO 9002 quality management system for branch processes.
Call Center Leader In Customer Service And Collectors
- Designed effective recovery strategies for overdue portfolios and improved customer satisfaction rates.
- Collaborated with cross-functional teams to optimize call center operations and ensure efficient service delivery.
Colleagues at Mundi
Other employees you can reach at mundi.io. View company contacts for 147 employees →
Juan Pablo Aguilar Gosaín
Colleague at MundiMiguel Hidalgo, Mexico City, Mexico, Mexico
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AD
Alberto Daniel Ojeda Rodriguez
Colleague at MundiMexico City, Mexico, Mexico
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MG
Matias Gonzalez
Colleague at MundiBuenos Aires, Buenos Aires Province, Argentina, Argentina
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SR
Scarlett Rodríguez
Colleague at MundiQuerétaro, Querétaro, Mexico, Mexico
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RA
Roberto Alejandro Aguilar Vaca
Colleague at MundiMiguel Hidalgo, Mexico City, Mexico, Mexico
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RZ
Rosario Zavalia
Colleague at MundiArgentina, Argentina
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IL
Ignacio Lopez
Colleague at MundiBuenos Aires, Buenos Aires Province, Argentina, Argentina
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PV
Paulina Viglietti
Colleague at MundiArgentina, Argentina
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LG
Luis Guillermo Guevara Nava
Colleague at MundiMexico City, Mexico, Mexico
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SR
Sarahí Ramírez Trejo
Colleague at MundiMexico City, Mexico, Mexico
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Sonia Michaca Tapia education
Certificación Internacional En Coaching De Vida Y Marca Personal
Innovad
Master Of Business Administration - Mba
Specialization In Finance
Bachelor'S Degree, Accounting
Frequently asked questions about Sonia Michaca Tapia
Quick answers generated from the profile data available on this page.
What company does Sonia Michaca Tapia work for?
Sonia Michaca Tapia works for Mundi.
What is Sonia Michaca Tapia's role at Mundi?
Sonia Michaca Tapia is listed as General Manager at Mundi.
Where is Sonia Michaca Tapia based?
Sonia Michaca Tapia is based in Mexico City Metropolitan Area, Mexico, Mexico while working with Mundi.
What companies has Sonia Michaca Tapia worked for?
Sonia Michaca Tapia has worked for Mundi, Finsphera, Freelance, Tribal, and Visa.
Who are Sonia Michaca Tapia's colleagues at Mundi?
Sonia Michaca Tapia's colleagues at Mundi include Juan Pablo Aguilar Gosaín, Alberto Daniel Ojeda Rodriguez, Matias Gonzalez, Scarlett Rodríguez, and Roberto Alejandro Aguilar Vaca.
How can I contact Sonia Michaca Tapia?
You can use AeroLeads to view verified contact signals for Sonia Michaca Tapia at Mundi, including work email, phone, and LinkedIn data when available.
What schools did Sonia Michaca Tapia attend?
Sonia Michaca Tapia holds Certificación Internacional En Coaching De Vida Y Marca Personal from Tecnológico De Monterrey.
What skills is Sonia Michaca Tapia known for?
Sonia Michaca Tapia is listed with skills including Banking, Public Speaking, Client Relations, Business Relationship Management, Credit Cards, Payments, Banca, and Community Integrator.
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