Sonia Agnew is a National CSM at Securly. She possess expertise in training, saas, salesforce.com, professional services, management and 45 more skills. Colleagues describe her as "I have worked with Sonia for several years and learn something new from her daily. She is incredibly intelligent and knowledgable when it comes to all things Customer Success. Her ability to delight our strategic customers is the reason her retention rates are so high. She is able to see problems before they arise and handle them straight on in a transparent, direct and success driven manner. Sonia is involved in many cross-functional teams and a respected leader. She has mentored many… Show more" and "Sonia is a wonderful person to work with. As one of her clients, I had a lot of confidence in Sonia's ability to support our organizations needs. She is incredibly responsible and responsive. She is a great client advocate and supporter. There were a couple of times that we needed her assistance urgently and despite of the East Coast-West Coast time difference, she was always available. In times of emergencies, it is dependable, creative, responsive individuals like Sonia that you… Show more"