Sonia Rosol Email & Phone Number

Boulder, Co, Us

* Utilized Oracle CRM to provide timely information to National Sales Managers, to support their efforts to drive sales.* Oversaw Home Center (Home Depot/Lowes/Menards) and Outdoor accounts, including processing orders, identifying problems, and reporting on transportation issues to ensure smooth operations.* Handled third-party distribution issues, resolving logistical challenges to maintain efficient order fulfillment.* Collaborated closely with sales staff to alleviate their day-to-day operational responsibilities and kept them informed of any issues.* Collaborated with every department in the organization, from development to C-level executives, to support cross-functional initiatives and achieve company goals.

Louisville, Colorado, Us

* Started as Customer Service Representative and saw need for both Wholesale and Grocery representation, assumed those responsibilities including UNFI* Kept business stable year over year during 30% downturn in tea market* Work directly with company Founder, CEO and CMO on business development* Shopify, Fishbowl Inventory and Gorgias applications utilized* Succesfully did "road show" for local Whole Foods Market employees demonstrating our teas that are carried in their stores* Regularly visited and up-sell customers and personalized deliveries

Marysville, Ohio, Us

* Answer high level questions on use and care of hydroponic (water) gardens and seed systems* Accountable for high level of quality and quantity of customer inbound and outbound communication via email* Learned about and supplied information on Direct to Consumer (DTC), Supply Chain and Transportation issue resolution* Conflict de-escalation with unhappy customers* Contract ended on 3/31/21 due to merger with Scotts Miracle-Gro

Boulder, Us

* Schedule meetings and classes for non-profit farm that feeds underserved kids* Direct involvement in multiple fundraisers* Direct interaction with Board Members for fundraising exposure* Walked goats

* Jack of all trades for this start-up derivative trading company* Responsible for extensive research on publicly traded companies, their sectors and their competition to advise and communicate with company traders on possible stock, options and derivative trades for execution* Maintain and grow marketing through scheduling interviews with major media contacts and outlets for president of the company and company affiliates* Book and plan speaking engagements for company president and company affiliates* Responsible for all accounting and tax preparation

Omaha, Nebraska, Us

• Started business and grew to multi-million dollar revenue organization. Facilitated private sale.• Employee Relations: ongoing recruiting; hiring; terminating; orientation/training; management of field and internal office team. Retained 80% of staff during entire ownership tenure.• Sales: networking; marketing (offline and online); field and inside sales; CRM. Designed, sold and executed one-of-a-kind on-site program which allowed service to over 500 seniors in a large senior community through incremental visits. Maintained 50%+ margins (system leader).• Operations: financial and growth planning/accountability; A/P; A/R; payroll; IRS and government compliance; lease negotiations; policy and procedure management; scheduling; supportive familial interactions during extreme stress

• Online and print marketing specialist. Full service customer service responsibilities from artistic inception/creation to actual delivery which included award winning design and CRM, SaaS, POS

• Started company with three people and grew to 123 employees (when sold to other founders). During tenure, ranked in Forbes 500 Nationwide Top Search Firms• Employee Relations: ongoing recruiting; hiring; terminating; orientation/training; management of field and internal office team• Sales: Specialized in Fortune 100 companies’ sales divisions securing nationwide placement orders• Operations: initial business plan creation as well as ongoing policy/procedure creation and management