Sonia Serrano

Sonia Serrano Email and Phone Number

Digitization | Strategy | Integrated Marketing | Digital Branding. #MIBer 2016 at ISDI @ JLL
chicago, illinois, united states
Sonia Serrano's Location
Greater Madrid Metropolitan Area, Spain
Sonia Serrano's Contact Details

Sonia Serrano personal email

n/a
About Sonia Serrano

Please visit my video resume attached below.Broad experience in multinational companies.Critical and Creative Thinking are some of my assets.Always part of the team, either I'm leading it or being a member.Particularly Interested in Digital Transformation,Business Development Management,Digital Strategy and UX.Specialties: Branding,PR,Project Management,Change Management

Sonia Serrano's Current Company Details
JLL

Jll

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Digitization | Strategy | Integrated Marketing | Digital Branding. #MIBer 2016 at ISDI
chicago, illinois, united states
Website:
jll.com
Employees:
60122
Sonia Serrano Work Experience Details
  • Jll
    Managing Online Markets
    Jll Oct 2023 - Present
    Spain
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  • Jll
    Digital Coach | Digital Customer Experience ( Wti )
    Jll Apr 2019 - Oct 2023
    Madrid Area, Spain
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  • My Own
    World Traveller
    My Own Jan 2018 - Jul 2018
    Worldwide
    I've been discovering many places in the world while working in a personal project.Now I'm back, I continue working in this project aimed to promote dance as a social benefit and a meeting point throughout cultures.Hopefully it will be online in soon.
  • Schneider Electric
    Business Development Specialist
    Schneider Electric Oct 2016 - Nov 2017
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  • Schneider Electric
    Customer Projects & Services Specialist (International Business Coordinator)
    Schneider Electric Sep 2013 - Oct 2016
    - Supervise the allocation of marketing budgets for IT distribution channel- Coordinate commercial agreements, existing and new ones.- Monitorize customer's IT projects and ensure delivery as agreed.
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  • Schneider Electric
    Service Sales Responsible
    Schneider Electric Aug 2005 - Sep 2013
    - Meet the needs of deployment for new CRM and ERP, according to service sales department requirements.- Help on the coordination of teams at a European level in order to reach the target and ensure a smooth and easy deployment .- Deploy training for all the spanish service floor. Verify and adapt end user guides to local language and requirements.-Work alongside the service sales director to promote and sell our services for the installed base.-Ensure to meet figures quaterly.-Ensure costumer excellence by giving the appropriate attention to each particular customer.
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  • Psion Teklogix S.L.
    Marketing & Sales Coordinator
    Psion Teklogix S.L. Oct 2003 - Apr 2005
    - Promotional actions planning- Locally customize global marketing campaigns.- Press liaisons.- Events organizer -Mailings-Customers/Suppliers/Partners follow up: Excellence in service.-Supervision of order entries (Baan) and follow up, meeting customers needs.
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  • Marcus Evans
    Delegate Liaison & Events Organizer
    Marcus Evans Jan 2001 - Sep 2003
    - Organize summits around Europe according to studies on the different markets related to internet developments and business.- Create and develop events according to market studies and delegates suggestions, together with the Production Dep. -Ensure the highest quality of service, programm contents,speakers and venue of each event.- Co-ordinating and supervising the customer service floor.
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  • Edreams
    Customer Service Responsible
    Edreams May 2000 - Dec 2000
    -Report to Marketing Dep. on current feedback and help define actions.-Responsible for receiving, analysing and distributing all customer and users feedback from eDreams web site.-Quality control supervision of the customer service floor.
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Sonia Serrano Skills

Project Management Market Research Crm Customer Service Management Customer Satisfaction Team Leadership Training Marketing Public Relations Business Development Project Planning Analysis Spanish Marketing Strategy Business Strategy Customer Relationship Management

Sonia Serrano Education Details

Frequently Asked Questions about Sonia Serrano

What company does Sonia Serrano work for?

Sonia Serrano works for Jll

What is Sonia Serrano's role at the current company?

Sonia Serrano's current role is Digitization | Strategy | Integrated Marketing | Digital Branding. #MIBer 2016 at ISDI.

What is Sonia Serrano's email address?

Sonia Serrano's email address is so****@****ric.com

What schools did Sonia Serrano attend?

Sonia Serrano attended Isdi, Reims Management School, Ceco (Sponsored By Icex), Project Management Institute (Pmi), Wine & Spirit Education Trust, Universitat Politècnica De Catalunya, Universitat Oberta De Catalunya, Universitat Autònoma De Barcelona.

What skills is Sonia Serrano known for?

Sonia Serrano has skills like Project Management, Market Research, Crm, Customer Service, Management, Customer Satisfaction, Team Leadership, Training, Marketing, Public Relations, Business Development, Project Planning.

Who are Sonia Serrano's colleagues?

Sonia Serrano's colleagues are Sugeetha Sugee, Roger Conant, Srinivasreddy V, Nathan Cox, Mikee Hormellada, 赵晶璟, Tim Michalek.

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