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Sonia Thawani is listed as Dynamic Senior Growth Leader | 18+ Years of experience in Operational Excellence | AI Solutions | Business Development | Proven Revenue Driver | Go-To-Market Strategy at worxpertise, a company with 40 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Sonia Thawani.
Sonia Thawani previously worked as Head of Strategic Initiatives and Growth at Worxpertise and Senior Manager Operations at Aegis Global. Sonia Thawani holds Mba, Marketing N Human Resource from Indian Institute Of Learning In Management.
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Senior growth leader with 18+ years of expertise in Business Development, AI Solutions, and Operational Excellence. Proven track record of driving revenue growth, enhancing customer experience, and optimizing processes through Generative AI and automation. Experienced across diverse industries including Telecom, Automobile, Banking, Insurance, FMCG, and NBFC. Skilled in client acquisition, vendor management, and go-to-market strategies. Passionate about leveraging AI to streamline operations and accelerate business success.
Listed skills include Vendor Management, Strategy, Management, Training, and 23 others.
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A career timeline built from the work history available for this profile.
Gurugram, Haryana, India
- Lead multi-industry business development strategies, encompassing Banking, Financial Services, Insurance (BSFI), FMCG, Automobile, and NBFC sectors.- Spearheaded AI and automation projects, integrating them seamlessly with client needs and ensuring vendor collaboration.- Successfully drove revenue growth through up-selling and cross-selling.
Gurgaon
- Managed a team of over 600 across various customer support channels, driving operational excellence and client satisfaction.- Led initiatives that enhanced client relationships and improved service delivery, contributing to year-over-year operational efficiency gains.- Authorized and developed training programs that met business needs, driving consistent.
Gurgaon
Streamlined customer experience processes across North & East regions, enhancing service levels and customer satisfaction.
Managed service operations, ensuring efficient customer experience delivery and process optimization.
Designed and executed retail training programs to improve customer service delivery across multiple regions.
Monitored new product Launch PAN India and provided insights for operational movements.
-Conducting market research to develop a good working knowledge of products and services offered by competitors.-Performing a feasibility study to ascertain the consumer needs and preferences.
Other employees you can reach at worxpertise.com. View company contacts for 40 employees →
Amol Shimpi
Colleague at Worxpertise
Dhule, Maharashtra, India, India
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SS
Shravani Sangnure
Colleague at Worxpertise
Maharashtra, India, India
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MJ
Madhav Jha
Colleague at Worxpertise
Mathura, Uttar Pradesh, India, India
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SS
Shalni Soni
Colleague at Worxpertise
India, India
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PK
Preeti Kumari
Colleague at Worxpertise
Gurugram, Haryana, India, India
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LG
Laxmi Gundeti
Colleague at Worxpertise
Solapur, Maharashtra, India, India
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UK
Umesh Kumar
Colleague at Worxpertise
Delhi, India, India
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AP
Aman Pal
Colleague at Worxpertise
Etawah, Uttar Pradesh, India, India
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RR
Ranga Rao
Colleague at Worxpertise
Gurugram, Haryana, India, India
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AR
Ajmal Roshan
Colleague at Worxpertise
Gurgaon, Haryana, India, India
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Quick answers generated from the profile data available on this page.
Sonia Thawani works for worxpertise.
Sonia Thawani is listed as Dynamic Senior Growth Leader | 18+ Years of experience in Operational Excellence | AI Solutions | Business Development | Proven Revenue Driver | Go-To-Market Strategy at worxpertise.
Sonia Thawani is based in Gurgaon, Haryana, India while working with worxpertise.
Sonia Thawani has worked for Worxpertise, Aegis Global, Airtel, Videocon Telecommunications Ltd, and Vodafone.
Sonia Thawani's colleagues at worxpertise include Amol Shimpi, Shravani Sangnure, Madhav Jha, Shalni Soni, and Preeti Kumari.
You can use AeroLeads to view verified contact signals for Sonia Thawani at worxpertise, including work email, phone, and LinkedIn data when available.
Sonia Thawani holds Mba, Marketing N Human Resource from Indian Institute Of Learning In Management.
Sonia Thawani is listed with skills including Vendor Management, Strategy, Management, Training, Team Management, Telecommunications, Crm, and Business Development.
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