Lead and transformed a team of 40+ professionals to boost business results well above targets across all years; record figures in portfolio business value, retention, AuM and channel productivity:- Designed and implemented company business ambition, value proposition, commercial strategy, product management and in-force value management- Developed an innovative digital transformation: omnichannel customer experience and advanced business analytics- Defined and negotiated company-wide strategic and business plans, as well as their contribution to CaixaBank Group

Built a new business development team, to deliver on the mission to create new strategic capabilities:- Transformed the end-to-end value proposition model; awarded global best practice of Zurich Group- Launched new business lines: health, dental, funeral and owners community- Led the Strategic Plan definition and developed specific initiatives: segmented offering, retention strategy, customer experience transformation and distributor incentive assessments

Management Consulting with a focus on insurance, financial and telecom sectors in Spain and LatinAmerica: business planning, innovation, sales, recruiting, account management and project delivery- Boosted (3x) the insurance strategy consulting business in Barcelona through Tier 1 client acquisition and project delivery- Lead sales and delivery of post merger integration projects for blue chip Insurers and Telecom operators in Spain and LatinAmerica- Managed several projects and commercial opportunities for financial and public sector entities in Spain

Advanced analytics and decision making algorithms for financial entities in Spain, UK and Portugal- Lead and grew a team of 8 statistical analysts to develop predictive algorithms in SPSS combining different techniques to deliver decision making solutions for lapses, churn, etc. for mortgages, loans, credit cards and credit lines- Performed account management for over 17 clients, coordinating both sales processes as well as implementation of algorithms- Achieved strong results: 70% of division income with 50%+ average margin