Sonia Villegas, M.S. Email and Phone Number

•Oversee all aspects of Production HR operations, including payroll, onboarding, employee relations, workers compensation, compliance, workplace safety, training, and development, serving over 7,000 employees per year.•Serve as a diligent business partner to production and festival operations managers, providing strategic guidance and HR support to align production initiatives with business objectives.•Resolve employee relations matters, advise on disciplinary actions, and conduct employee investigations. Serve as subject matter expert and act as key resource for all employee relations – managing and resolving complex employee relations concerns using effective, thorough, and objective investigation protocols.•Maintain up-to-date knowledge and compliance of federal, state, and local employment laws and regulations, as well as industry-specific requirements for event production. Implement best practices and train production staff and managers.•Ensure accurate and timely processing of payroll for all production staff, using ADP, TimeClock Plus, and CAPS (ETC and TTC). Facilitate system training and communication as needed.•Address any discrepancies or issues related to payroll, collaborating with corporate departments as needed to resolve.•Utilize software tools such as Airtable and Excel to streamline payroll processing, develop macros, and improve data integrity.•Manage the workers' compensation process, including claim intake, investigation, resolution, and ongoing case management.•Collaborate with hiring managers to identify talent needs, succession planning, and performance management strategies.•Develop and implement innovative recruitment strategies to attract seasonal and production staff, and to ensure timely fulfillment of positions.•Regularly evaluate HR metrics and KPIs to measure the effectiveness of HR operations and identify areas for optimization.

•Lead all HR activities for the Corona plant site including but not limited to recruitment, engagement, compensation administration, organizational development, and employee relations.•Develop, implement and oversee programs, which ensure that skills and competencies of associates meet requirements for current operation and future goals. Responsible for human resource training programs that introduces new or revised company policies and procedures, and new governmental regulations, which affect company operations.•Direct recruiting for and selection of candidates to fill vacant positions within the company. Ensure the quality of personnel hired, the effectiveness of recruiting and selection techniques, and compliance with legislated requirements, such as EEO law and AAP orders. Write job descriptions as necessary.•Provide counsel for handling difficult and sensitive employee relation issues. Review cases of violations of company rules governing employee conduct and recommend actions appropriate for conflict resolution including disciplinary actions. •Represent the company in audits, reviews or legal matters by government agencies in relation to Human Resource matters such as employee compensation, benefits or employment practices. •Oversee the site compensation programs for hourly and salaried employees. Perform responsibilities associated with compensation analysis to remain competitive externally and internally. Monitor performance evaluation program.•Promote a positive work environment and people-focused programs and processes that foster continuous development and support of a union-free workforce.•Evaluate the results of the Human Resources Department in relation to established goals. Recommend new approaches, policies and procedures to effect continual improvement in the efficiency of department and services performed.

•Manage and develop the human resources functions for a team of over 900 employees•Coordinate the entirety of hiring processes and conduct orientation of new employees•Maintain all employee files to ensure legal compliance of all administrative records and signage•Provide developmental opportunities for employees by evaluating and acting on performance feedback and building collaborative, cross-functional relationships•Drive employee engagement by managing the Employee Opinion Survey process, ultimately achieving the highest employee engagement score in all US DC locations•Work closely with location leadership in order to align HR strategy with business plans and facilitate implementation•Support organizational change by providing potential solutions to leaders on ways to overcome obstacles to change•Serve as a payroll administrator, using Kronos to accurately enter employee benefit time and run a variety of payroll reports•Respond to a variety of employee inquiries, such as benefits, payroll, and employee relations

•Administer hiring packets and explain labor laws to newly hired employees•Prepare all necessary forms, records and documentation, for all claims assigned, as required by law and insurance companies•Review and evaluate all work-related accident reports for completeness and clarity of data; analyze data, as needed, to ensure compliance with policy and regulatory requirements•Communicate and interact with medical professionals, support agencies and others to monitor and assess the progress of rehabilitation efforts, and to facilitate either return to work or, depending upon medical status of the claimant, placement into appropriate alternative positions, ensuring compliance with all appropriate regulations and guidelines

•Provide assistance with spot pricing, sales development, sales material creation, marketing communications, and sponsorship proposals and recaps•Generate contract confirmations, reports related to sales activities & revenue data, pool reports, unapproved credits, etc.•Record and forward checks, handle contracts for Account Executives, prepare presentations, type & proofread correspondence, file and make copies, relieve receptionist•Verify I-9 forms and collect other necessary information for the onboarding process•Communicate throughout the office to ensure office supply inventory •Received Sales Assistant of the Quarter award for effort and dedication to team