Sonia Williams

Sonia Williams Email and Phone Number

at Metriqe Solutions @ Metriqe Solutions
2201 W Royal Lane Suite 225, Irving,Texas 75063,United States
Sonia Williams's Location
Chennai, Tamil Nadu, India, India
Sonia Williams's Contact Details

Sonia Williams personal email

About Sonia Williams

Sonia Williams is a at Metriqe Solutions at Metriqe Solutions. She possess expertise in membership, solutions. Colleagues describe her as "She is an Excellent lead with all the skills. Great Lady to work.." and "High energy, go getter. ......... Any one worked with her would certainly cherish the days with pleasant memories.... Sonia has been a driving force in managing people and handling their queries with care". .............Good team player"

Sonia Williams's Current Company Details
Metriqe Solutions

Metriqe Solutions

View
at Metriqe Solutions
2201 W Royal Lane Suite 225, Irving,Texas 75063,United States
Website:
metriqe.com
Employees:
528
Sonia Williams Work Experience Details
  • Metriqe Solutions
    Manager - Sales & Marketing
    Metriqe Solutions Mar 2009 - Present
  • Trusted Properties - Kpo
    Asst Manager - Project Co-Ordination
    Trusted Properties - Kpo Jul 2008 - Feb 2009
    PortalPublishing and updation of properties at the backend.Cross-checking the published properties at the Portal end.Keeping a record of the status of all properties – active and inactive.CommunicationPreparation of marketing materials, newsletters, powerpoint presentations, including newspaper advertising, brochure & mailersDraft, edit and format project documentation and correspondence.ProjectGuide and assist the teamTrain and motivate the team towards personal developmentWork in collaboration with the marketing team and Portal development teamCo-ordinate with regards to the admin, stationary, travel & medical needs of the team.Taking responsibility for the effective flow of information between team members.Ongoing evaluation of project activity and reporting on project progress.Business DevelopmentOrganising events or meetings with Corporates. Participating in events related to our business.
  • Kaya Skin Clinic
    Clinic Manager
    Kaya Skin Clinic Feb 2008 - Jun 2008
    Responsible for Overall Centre Operations & Turnover Targets of the Clinic.Team Management, Maintaining Service Standards of the ClinicManaging and Improving Customer relationship.Basically a Profit Centre Head who understands Business Building Blocks & Revenue Generation.Independent Unit Management – Planning & Controlling.Establishing & Controlling Service Quality.
  • Slashsupport
    Team Lead
    Slashsupport Jan 2004 - Feb 2008
    Managing a team of Customer Service Executives.Monitoring team performance, Motivating and guiding them to achieve set objectives.Improving quality of service and increasing client delight.Achieving service level and productivity targets for the team.Analyzing calls to identify the root cause of complaints.Preparing and submitting periodic MIS reports.Auditing Calls and identifying the training requirements of each Team Member.Training new hires as well as existing agents on soft skills, voice and accent.Implementation of identified coaching action items based on alert reports, and quality audit scores.Implement and monitor the break up of day/shift/hour-wise staffing plan.Plan and manage crisis situations Generate End Of Shift/Day reportsSoft skill documents on handling irate customers which has improved the CSAT scores.
  • Css-Cybernet
    Team Lead
    Css-Cybernet 2004 - 2008
  • Css Corp
    Team Lead
    Css Corp 2004 - 2008

Sonia Williams Skills

Membership Solutions

Sonia Williams Education Details

  • Scottish Church College
    Scottish Church College
  • Birla Institute Of Liberal Arts And Management Sciences
    Birla Institute Of Liberal Arts And Management Sciences
    Mba
  • Christian Medical College, Ludhiana
    Christian Medical College, Ludhiana
    Pharmacy
  • Girls High School, Allahabad
    Girls High School, Allahabad
  • Loreto Convent, Asansol
    Loreto Convent, Asansol

Frequently Asked Questions about Sonia Williams

What company does Sonia Williams work for?

Sonia Williams works for Metriqe Solutions

What is Sonia Williams's role at the current company?

Sonia Williams's current role is at Metriqe Solutions.

What is Sonia Williams's email address?

Sonia Williams's email address is sh****@****ail.com

What schools did Sonia Williams attend?

Sonia Williams attended Scottish Church College, Birla Institute Of Liberal Arts And Management Sciences, Christian Medical College, Ludhiana, Girls High School, Allahabad, Loreto Convent, Asansol.

What are some of Sonia Williams's interests?

Sonia Williams has interest in Real Estate Services, Six Sigma, Real Estate Consultancy, Corporate Consultancy, Online Marketing, Expertise Requests, Business Deals.

What skills is Sonia Williams known for?

Sonia Williams has skills like Membership, Solutions.

Who are Sonia Williams's colleagues?

Sonia Williams's colleagues are Kumar M, Anbazhagan K, Tamil Selvan, Augustine Silambarasan, Gokul Raj, Ram Kumar, Praveen Kumar.

Not the Sonia Williams you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.