Sonia Williams Email & Phone Number

PortalPublishing and updation of properties at the backend.Cross-checking the published properties at the Portal end.Keeping a record of the status of all properties – active and inactive.CommunicationPreparation of marketing materials, newsletters, powerpoint presentations, including newspaper advertising, brochure & mailersDraft, edit and format project.

Responsible for Overall Centre Operations & Turnover Targets of the Clinic.Team Management, Maintaining Service Standards of the ClinicManaging and Improving Customer relationship.Basically a Profit Centre Head who understands Business Building Blocks & Revenue Generation.Independent Unit Management – Planning & Controlling.Establishing & Controlling.

Managing a team of Customer Service Executives.Monitoring team performance, Motivating and guiding them to achieve set objectives.Improving quality of service and increasing client delight.Achieving service level and productivity targets for the team.Analyzing calls to identify the root cause of complaints.Preparing and submitting periodic MIS.

Education record

Mba

Pharmacy

Education record

Education record