Lead Technical Operations
Current- Installation and implementation of the Subex’s products & programs with telecommunication industry clients, and troubleshooting issues related to big data analytics setup & integration.
- Develop, maintain, and support data interfaces between internal systems, as well as external vendors to retrieve or transmit large datasets for reporting using ETL expertise and tools.
- Support the creation of key performance indicators & controls across various areas to ensure the Revenue Assurance program operates as designed, ensuring data consistency, accuracy of revenue streams & identification &.
- Provide testing and troubleshooting on software issues & malfunctions, as and when required by the processes.
- Perform regular analysis and review of the installed Revenue Assurance product to ensure it operates as functioned.
- Analytical reporting across various business metrics on a weekly & monthly basis to help the management/executive make data driven business decisions, to find opportunity & solutions.