Sonila Biraku Email & Phone Number

Tirana, Al

Tirana, Albania

Lead and mentor four cross-functional teams to deliver high-quality software products.Provide guidance and mentorship to Scrum Masters and Agile teams, helping them adopt and refine Agile practices and principles for optimal performance.Collaborate with Product Owners, business stakeholders, and leadership to ensure alignment on product vision, priorities, and delivery timelines, ensuring that deliverables meet or exceed stakeholder expectations.Proactively identify and resolve obstacles that hinder team progress, enabling teams to meet their sprint goals effectively.Identify areas for process improvements and implement changes that enhance team efficiency. Foster a culture of continuous learning and innovation.Established an updated Definition of Done across engineering teams and ensured its documentation and communication to reduce unnecessary revisions.Implemented a new deployment process to facilitate frequent deployments to production, resulting in quicker feedback loops and enhancing product delivery.Actively participate in the Agile community by attending conferences, volunteering at industry events, and continuously seeking opportunities for professional development and networking.

Tirana, Albania

Implemented the Scrum framework in 4 cross-functional global teams, streamlining their daily work processes.Conducted workshops and coached team members, enhancing their understanding and proficiency in Scrum and agile methodologies.Collaborated closely with Product Owners to refine the backlog, fostering shared understanding of user stories, reducing complexity, and identifying dependencies early in the development process.Improved team throughput predictability by 45% through enhanced collaboration and realistic goal-setting based on historical metrics.Facilitated team-only and cross-team retrospectives to promote continuous improvement and strengthen working relationships. Introduced Test-Driven Development and Pair Programming practices and helped teams on adaptation of these practices, resulting in reduction in defects.Established a comprehensive onboarding process for new hires and guided them through agile processes.

Focused on the development of technologically advanced tools for customer acquisition and retention, particularly loyalty platforms. Collaborated with project managers and development teams to enhance the quality of the loyalty platform, resulting in a 26% increase in customer retention.Initiated the journey into agile methodologies to gain a deeper understanding.

Managed a team of 20 Project Managers, overseeing project execution.Evaluated and improved processes for continuous enhancement, collaborating with various leaders.Achieved a 32% cost reduction and an 18% increase in efficiency.Developed comprehensive communication and escalation plans for the department.

Monitored progress and managed projects, maintaining status, health, timelines, risks, issues, and budgeting.Built strong cross-functional relationships with clients and stakeholders.Specialized in handling white-gloves projects that required a unique quality assurance approach after just three months as a project manager.

Conducted troubleshooting for network, computers, servers, and printers, assisting both end users and technicians.Coached and trained new department hires.

Master’S Degree, Master Of Science In Telecommunication Engineering

Bachelor’S Degree, Telecommunications Engineering