Dispatcher
CurrentTrained in 15+ software for 10 clients Team player, assist in areas all areas when neededMonitor and reply to chats and emails Monitoring for Outages:24 x 7Monitoring Technician's RoutesProviding Updates of Technician's ProgressUpdating jobs with Technicians via incoming callsProvisioning HSD and Voice modems and HD boxesIncreased customer loyalty through Technician'sManaged incoming and outgoing calls for busy dispatch office.Provided efficient customer service to all clients.Monitor assigned areas for jobs to go to the field