Sonja Brogden Email & Phone Number

Malta

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system. Creates and maintains reservation records, prepares letters of confirmation and promptly processes any cancellations and modifications. Processes advance deposits on reservations. Track future room availabilities on the basis of reservations. Handle daily correspondence. Responds to inquiries and makes reservations as needed. Makes sure that files are kept up to date. Configuring rates on the hotels property management system.

Bridgnorth Shropshire

Offer housing advice on prevention of homelessness, using knowledge of housing legislation to support this, such as Housing Act 1996 (Part 7) to assist homeless households under the homelessness legislationLiaise with Housing Options/Social Services and Temporary accommodation officers to assist and aid in finding suitable accommodation for emergency or valuable cases. Identify valuable tenants and refer for support when applicableManage the Allocation and Letting of Choice Based letting properties by;Assisting applicants to register on CBL.Deal & respond to complaints from applicants, tenants, local councillors and MP’s in respect to allocations, lettings, property condition and contractors.Terminating properties and arranging Pre-term InspectionsCreating advertisement & advert for bidding process on CBLShort-listing suitable applicants & advising on housing needs and bandingConduct pre tenancy interview, income and expenditure forms, Landlord’s references, and Credit checks.Conduct Tenancy sign-ups, Conduct Housing benefit claims. Discretionary Housing Payments, Support referrals. Offer help and advice on debt management.Deal with rent queries and chase and advice on current & former rent debtAssist and Advise with Benefit reforms and claimsUpdating Void Spread Sheet and Property Check ListProviding weekly reports & conduct weekly Void meetingProducing Core SheetsConducting Tenant interviews and all administration tasks for Tenancy sign upsExpand the use of the Pre-Void time to maximum effect & reduce the lost revenue in Void time Arrange Void Surveyor (VS) Survey, PPM Surveyor ACM Survey & report, Electrical Visual SurveyArrange Housing Repairs LabourLiaise with Sub contractors regarding the carry out of Major WorksSection 20 Consultation with leaseholders & Tenants. Advise on decants and help Find alternative accommodation .