Sonja Howard Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Client and solution oriented, focused on establishing/building positive client relationships and identifying value-added business opportunities/solutions for the client. Organized individual who works well at multitasking and managing multiple campaigns simultaneously. Having an eye for detail, an ability to develop close working relationships, allows me to thrive in a fast-paced environment. Relationship Management• Manage clients proactively, ensuring their expectations are not only met, but exceeded• Prioritize client service, identify and resolve all issues relating to client within agreed SLA’s• Build relationships with support departments and key external suppliers, as appropriateOperational and Financial Management• Overall, monitor campaigns to ensure all deliverables are on target, on brand and are delivered on time and within budget• Maintain day-to-day project management working with internal and external stakeholders ensuring all sign offs and deadlines are met in accordance to the critical path timeline• Manage brand(s) range development driving commercial stability and executing brand growth strategy • Monitor, manage and report on project metrics, including budget and delivery, ensuring achievement of client and internal objectives and budget• Manage brand(s) range development driving commercial stability and executing brand growth strategy • Monitor, manage and report on project metrics, including budget and delivery, ensuring achievement of client and internal objectives and budgetStrategic Thinking• Participate in proactive innovation to develop and maintain business relationships, improve product knowledge and identify opportunities to drive adoption and sales • Drive thought leadership and strategic deliverables for the future of the brands, identifying great innovative ideas in their infancy with a focus on sustainability

Stamford, Connecticut

Norwalk Ct

- Administered all aspects of communication research studies from proposal creation to presentation of final analysis. Designed and executed quantitative, qualitative and custom approaches.- Analyzed qualitative and quantitative data to offer a strategic understanding around the effectiveness of client's advertisement executions.- Implemented neuro methodologies; integrating bio-metrics, facial coding, implicit reaction and eye tracking into wider quantitative studies.- Nurtured relationships between Ipsos and key client contacts. Worked with new employees to orient and educate them on advertising, research and Ipsos methodologies and procedures.- Managed internal team members to foster their growth and understanding of market research, analyzing data and client relationships.

Responsible for managing and maintaining all aspects of field studies in both tracking and testing departments. Specific skills include: -Proficient communication skills relevant to who I’m speaking to whether it be immediate team members, internal suppliers or senior managers. This has built a level of respect and created a strong relationship with all teams as I show an understanding of when escalation is needed.-Attention to detail through a commitment to deliver quality at every stage of project.-Problem solving skills, ability to recognize issues while incorporating and executing creative solutions, always aiming to prevent any impact on client deliverables. -Team work, balancing workload and effectively delegating to manage challenging and unexpected circumstances.-Specific knowledge of ASI product offerings; methodology, execution and deliverables. -Understanding of client business demands such as global vs. local relationships, sample requirements, unique applications of ASI tools and brand specific requirements.-Overlay my experience in Testing to identify opportunities for improvement that would allow for more efficient execution of day-to-day study management within my Tracking role.

Fairfield County, Ct Territory

Responsible for delivering sales fundamentals while coordinating and maintaining all merchandising events within my territory. Provide sales retail coverage throughout, while building relationships with retail managers through positive and strong communication. Analyze and present statistical data to persuade sales and smooth entry into market. Build upon strengths and strategies from team members.