Accounts AdministrationOrder IntakeOrder ConfirmationProducing InvoicesProducing Invoices through EDIAssistant to Logistics Manager

Accenture on behalf of Microsoft; Proactively create new reporting and process improvement to streamline workloadUpdate training process documentsData entry and research in various systems and tracking toolsProactively inform EMEA Commercial distributors when their orders will be delayedApply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problemsAnalyze and solve poorly defined problems and to anticipates and handle critical situationsCreate the daily order book daily, analyze and monitor the data to ensure orders shipWork with various teams to ensure order booking process flow (FMV, OAM, GAM, RAMs, Planners, Customer Care, and Credit Risk)Create and send out a number of reports using Excel & SAPUAT testing upgrades to the system and system checksAttend & contribute to daily and weekly meetings; working with OAMs & Commercial team to ensure CPETo be a Buddy for any new joiners to ensure that they feel comfortable in their first few weeks Currently on the Recruitment & Onboarding Team

● Daily reporting. Running a number of reports from CRM● Downloading bookings, repairing them and checking them in Excel● Providing support to the team for co-terming and any data issues● Data scrubbing● Confirming PO’s, mass quoting, invoicing, and mass closing.● Using Excel extensively using v-look ups, pivot tables and functions.● Work with business applications Oracle, VMware, Radar, CRM, Sales force and Business Objects.

Daily reporting. Running a number of reports from CRM Downloading bookings, repairing them and checking them in Excel Providing support to the team for co-terming and any data issues Data scrubbing Confirming PO's, mass quoting, invoicing, and mass closing. Using Excel extensively using v-look ups, pivot tables and functions. Work with business applications Oracle, VMware, Radar, CRM, Sales force and Business Objects.

Role: UK Sales Account Manger ● Maximising revenue opportunities within the UK and Irish market● Ensuring that customers have been reminded that their product is up for renewal and have been quoted by their resellers.● Dealing with multi resellers on a daily basis as well as keeping a good relationship with the distributors.● Preparing Forecasts for one to one meetings.● Providing customer with the option of current promotions, upgrading and cross grading.● Consistently exceed daily and monthly sales targets as an Account Manage.● Work with business applications Oracle, VMware, Radar, CRMDaily reporting. Running a number of reports from the CRMDownloading Bookings, Preparing them and checking them in excel.Providing support to the team for co-terming and any data issues.Data Scrubbing.Confirming PO’s, Mass quoting, Invoicing, and Mass Closing.Using Excel extensively using v-loop ups, pivot tables and functions.Work with business applications Oracle, VMware, Radar, CRM, Sales force and Business Objects

● Responsibilities include proactively developing, managing and maximizing revenue opportunities within 120 UK customer accounts.● Providing customer base with tender proposals & quotations on the full range of Dell products and services with a fast turnaround prioritizing customer needs.● Enhancing my business acumen to allow me to continually develop & design strategies and plans to assist in continually exceeding revenue targets & objectives.● Consistently exceed daily and monthly sales targets as an Account Manager.● Working with the team as a whole● Work with business applications SAP and Gedis

Maximising revenue opportunities within the UK and Irish marketEnsuring that customers have been reminded that their product is up for renewal and have been quoted by their resellers.Dealing with multi resellers on a daily basis as well as keeping a good relationship with the distributors.Preparing Forecasts for one to one meetings.Providing customer with the option of current promotions, upgrading and cross grading.Consistently exceed daily and monthly sales targets as an Account Manage.Work with business applications Oracle, VMware, Radar, CRM

Working daily with Avarto (shipping warehouse) in Germany to insure that all Immediate Picks/Deliveries for customers go through, also to analyze why transactions fail through the system.Work through daily tasks sent in from various transaction teams through MS.Update Refused shipment logCredit /Debit all refused shipments/short shipments through SAP which are updated by ArvatoUse SAP as a daily tool for search engine and updating transaction errors.Report Weekly the Home and Entertainment department’s logistics.Report weekly the failed Immediate Pick Requests.Set up New Retail and Distribution Customers.Meet Weekly reporting Deadlines.

● Meeting with new Clients on a daily basis based on appointments made by our Telesales staff in Sandyford● Dealing with Customers in a professional friendly manner● Cold calling in areas which I feel would be best suited to sell our Electronic Gift Cards Solution● Meeting Weekly Targets Set by Management for Electronic Funds Transfers (to whom we are in partnership with AIB) and our Electronic Gift Card Solutions● Processing paperwork and working in conjunction with AIB to get our customers the most beneficial rates based on their Credit Card Turnover per year

Working daily with Avarto (shipping warehouse) in Germany to insure that all Immediate Picks/Deliveries for customers go through, also to analyze why transactions fail through the system.Work through daily tasks sent in from various transaction teams through MS.Update Refused shipment logCredit /Debit all refused shipments/short shipments through SAP which are updated by ArvatoUse SAP as a daily tool for search engine and updating transaction errors.Report Weekly the Home and Entertainment department's logistics.Report weekly the failed Immediate Pick Requests.Set up New Retail and Distribution Customers.Meet Weekly reporting Deadlines.

Working end to end on the life cycle of an Oracle consulting project, for HU, CZ, PL & DELiaising with Accounts Receivable, General Ledger and Accounts PayableMonthly revenue reconciliationRevenue reporting in line with revenue recognition guidelines as per USLocal country visitsInvoice generationWork off internal scanner queue, in which a local country sends through their project set ups, invoice and revenue requestsNew/existing employee trainingSuper User - UAT testing for on new and modified products, migrations and implementationsMigrated entire department

Working end to end on the life cycle of an Oracle consulting project, for HU, CZ, PL & DELiaising with Accounts Receivable, General Ledger and Accounts PayableMonthly revenue reconciliationRevenue reporting in line with revenue recognition guidelines as per USLocal country visitsInvoice generationWork off internal scanner queue, in which a local country sends through their project set ups, invoice and revenue requestsNew/existing employee trainingSuper User - UAT testing for on new and modified products, migrations and implementationsMigrated entire department to Bangalore, India Role: License/Support Process Specialist License contracts reviewSales Results Table reporting to US on monthly basisCredit Memo’s Manual and automatic in Accounts ReceivableTo send out invoices to customers and make sure they were up to customer standardsSet up customers in Accounts Receivable and liaised with credit control for credit checksLiaise with General LedgerMake sure CD’s were shipped out to the appropriate customers. Buddied on other teams (ES, IT, AT, CH, DE)