Sonja Sonja P. Easterling Email & Phone Number

Provide a professional level of individual and group counseling to clients with behavioral and mental health concernsConduct individual counseling sessions and provided intensive case management for clients with chronic mental illnessPerform psychosocial assessments, treatment planning and client centered interventionsCo-facilitated psycho-education groups on mental illness symptom management for clients with Bi-Polar, Depression and Personality DisordersDevelop plans, communicate initiatives to interdisciplinary teams and evaluating effectiveness of treatment

Processed documentation and provided statistical analysis in a timely manner to City of Chicago executives Trained, coached and monitored staff to ensure smooth adoption of programOversight of all aspects of staff performance; scheduling, staff evaluation, progressive discipline and payrollMediation of staff disputes and grievance proceeding in accordance to state and federal lawResponded to customer grievances, complaints and concerns ensuring customer satisfaction Monitored employee participation in agency required training and seminars in accordance with agency policy on personal development

Provided direct case management service to clients with substance abuse, mental and homelessness barriersConducted psychosocial assessments and implementation of treatment plansConducted individual counseling sessions with client with dual diagnosis Coordinated services and provided intensive case management for court referred clientsProvided as need expert court testimony for clients with open the DCFS cases Responsible for referrals and linkage to community resourcesWorked with clients diagnosed with persistent mental illness to develop treatment plans to meet their needsCommunicated with interdisciplinary teams and community agencies to ensure appropriate client careParticipated in annual case reviews, progress staffing and team meetings in accordance with The Department of Child and Family services and state and federal guidelinesProvided and entered in database monthly stats and process measures

Responsible for planning, organizing, and coordinating well child and immunization activities with WIC centers, referral departments, and other educational organizations in coordination of state and federal organizationsResponsible for Immunization program design, development, management, quality assurance, evaluation and reporting.Tracked progress of exams, referrals made, and referrals completedCollected, interpreted, analyzed and presented data in various healthcare areas including performance measurements and clinical outcomes Conducted presentations pertaining to the well child/immunization programEnsured compliance with state and federal agencies and all contractual agreements

Provide care coordination to members with behavioral health conditions identified and assessed as requiring intensive interventions and oversight including multiple, clinical, social community resourcesConduct in depth health risk assessment and/or comprehensive needs assessment which includes, psycho-social, physical, medical, behavioral, environmental, and financial parametersCommunicate and develop the treatment plan for authorization of services, and serves as point of contact to ensure services are rendered appropriatelyProvide assistance to members with questions and concerns regarding care, providers or delivery systemMaintains professional relationship with external stakeholders, such as inpatient, outpatient and community resourcesGenerate reports and audit files in accordance with regulatory complianceCollaborate with Loyola/Trinity Health Services and other Community Care Partner’s ACE(Medicaid) program to provide social services to at risk clients

Master’S, Social Work

Bachelors Of Art, Sociology