Maintaining all employees daily tasks and schedules• Resolving patient and employee issues or concerns• Answer phone, schedule and greet patients• Perform preliminary testing and follow up care- Auto Refractor- NCT- Visual Field- Digital Retinal Imaging- Visual acuities- Accurate health history- Scheduling patient referral appointments- Contact lens training• Billing Vision and Medical Insurances- Medicare- Medicaid- VSP- VCI- Eyemed- Davis Vision- Optum Health• Billing appeals and denials• Credentialing doctors for insurance plans• Optical Sales, Repairs and adjusting• Advertising

Responsibilities• Maintaining all employees daily tasks and schedules• Interviewing, Training, employee reviews and Terminations• Resolving patient and employee issues or concerns• Answer phone, schedule and greet patients• Perform preliminary testing and follow up care- Auto Refractor- NCT- Visual Field- Digital Retinal Imaging- Visual acuities- Accurate health history- Scheduling patient referral appointments- Contact lens training • Billing Vision and Medical Insurances- Medicare- Medicaid- VSP- VCI- Eyemed- Davis Vision- Optum Health• Billing appeals and denials • Credentialing doctors for insurance plans• Optical Sales, Repairs and adjusting • AdvertisingAccomplishmentsIncreased Sales and employees work performance

• Perform preliminary testing and follow up care- Auto Refractor- NCT- Visual Field- Digital Retinal Imaging (optos)- Visual acuities- Accurate health history- Scheduling patient referral appointments- Contact lens training • Answered phone, scheduling, check-in and out• Optical Sales, repairs and adjusting

Obtaining Referrals and verification of insurance for 3 doctor practiceTraveled with doctors to satellite office and assist with patient care obtain patient information at check inanswering and routing phones appointment scheduling

Obtained insurance authorizations and verified benefits for a 4 doctor practiceAnswering and routing phone calls preparation of patient chartsChecking in patients and verify correct information on fileCollect of payments and check out procedures