Responsibilities● Project oversight (Programme Management)● Business administration oversight● Project Management for specific projects● Planning and tasks allocation to assigned resources● Stakeholder feedback and relationship management● Demonstration of the product to end-user /client● Stakeholder management● Project governance auditing● Resource managementTechnology includes Microsoft Suite, Microsoft Azure (DevOps), Microsoft TeamsAchievements● Overview of all projects within the organisation

Responsibilities● Project Management product road map● Planning and tasks allocation to assigned resources● Progress reporting and feedback to stakeholders● Demonstration of the product to end-user /client● Implementation planning and execution● Stakeholder management● Coordinated and facilitate meetingsTechnology includes Microsoft Suite, Microsoft Azure (DevOps), Microsoft TeamsAchievements● Successfully Implementation of the Billetterie product (in-house developed) at client site and demonstrated the solution to the industry

Responsibilities● Programme Management of individual but interlinked projects● Writing Proposal for the Proposed Solution● Project Plan ● Manage Team involve in the Automation Project● Assign task and manage deliverables● Assisting BA with Requirement gathering● Assist BA with writing of Business Requirement specification and Functional requirement specification● Coordinated meetings● Coordinate and perform QA Testing and Functional testingTechnology includes Microsoft Suite, Teamwork, Microsoft Teams, Office 365, SharepointAchievements● Successfully automated the business unit with great success, uptake and feedback from the end-user. Business to business integration.

Responsibilities● Programme Management● Coordinating meetings● Coordination of all activities related to both support and additional projects to ensure business continuity.● Ensure the complete integration of any new enhancements into the current implemented systems in the environment and the incorporation of these enhancements to the support function.● Development of business documentation:o Proposalso Functional Specificationso Project Charter ● Training of users on new and current functionalityTechnology includes Microsoft Suite, Microsoft Projects, Office 365, SharePoint, PL SQL/SQL Developer, SQL Server Enterprise Manager. Achievements● Successfully establish a relationship with the client and resolve the identified issues raised. I played a vital role in the success of the support contract with the client for more than 10 year.

Responsibilities● Coordinate and manage project baseline ● Manage Team involve in the QRS Project● Assign task and manage deliverables● Coordinated meetings● Coordinate QA Testing and Functional testingTechnology includes Microsoft Suite, Microsoft Projects, Office 365, SharepointAchievements● Assisted with the first implementation of the Billetterie V1 product (in-house developed) as a Query Resolution system.

Responsibilities● Programme Management● Writing Proposal for the Proposed Solution • Project Plan ● Manage Team involved in the TIMS Project● Assign task and manage deliverables● Assisting BA with Requirement gathering● Coordinated meetings● QA Testing and Functional testingTechnology includes Microsoft Suite, Microsoft Projects, Office 365, SharePointAchievements● The project deliverables were successfully completed, the solution created an awareness for all tourist arriving at the airport about the tourism potential of the province.

Responsibilities● Programme Management● Manage Team involved in the Change Variation Order for the SharePoint 2013 Implementation● Analysis and collaboration with different department to assist the Migration Project, to SharePoint 2013● Coordinating and facilitation of meetings● Development of SharePoint Governance Practice● Review of Records File Plan for client● Writing of Review Report to be submitted to Management Board ● Update of the existing File Plan● Discovery and Analysis on initial SharePoint implementation● SharePoint 2013 Intranet Blueprint Development● Compiling the Project Charter document● Progress Report writing throughout the project● Interacting with business● Conducting workshops, interviews, requirement analysis as well as the completion of the required documentation● Writing of the Systems Blueprint, Test Cases, Weekly Reports documentsTechnology includes Microsoft Suite, Microsoft Projects, Office 365, SharePoint, Avepoint Migration tool. Achievements● Assist with the presentation and approval of Governance Practice for SharePoint with the board● File plan comparison and evaluation

Software Support Consultant Responsibilities● Training of users on new and current functionality● Functional and regression testing of system enhancements ● Query development for reporting purposes● Problem investigation and resolution● Coordinating meetings● Effective liaise with clients in the use of the online services● Support Management for E-Filing for Intellectual Property● Support Management for E-Journal, Patent Journal for the submissions of advertisements● Testing and assist with UAT coordination ● Support of all Intellectual Property systems; Acsepto, Ptolemy, IP Online, E-Filing and E-Journal● Weekly progress reports and convert it into Monthly update reports on the performance of the team and the support contract with CIPC● Effective liaise with CIPC’s clients in the use of the online services● Updated IP Online Training material and assists trainers with training in documenting known system challenges and making new recommendations.● Resolving technical problems for IP Online:o Sorting of Trademarks results on IP Onlineo Page break when printing of the results pages o Sorting of history information on results pageTechnology includes Microsoft Suite, Microsoft Projects, PL SQL/SQL Developer, SQL Server Enterprise Manager. Achievements● Assist with the client in resolving challenges within their environment, with the necessary analysis, training, and collaboration with the user.

BookkeepingOffice adminOrdering of suppliesPayment collecting