Sonja Givetash Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Evaluated, audited, ranked, and corrected hundreds of data samples to improve Large Language Model’s performance- Recommended opportunities to optimize Human-Computer Interactions (HCI) within artificial intelligence (AI) chatbot- Created SQL prompts, marketing copy, and assessed AI model constraints to inform business decisions- Effectively communicated.

Toronto, Ontario, Canada

- Created experimental procedures using qualitative and quantitative methods such as interviews and surveys- Supervised and trained a growing team of research assistants to adhere to research and ethics protocol- Data management skills used to write code and organize large datasets for statistical analyses in RStudio- Technical writing used for literature.

Toronto, Ontario, Canada

- Gathered insights using outreach and connections with student leaders to identify student needs- Collaborated with diverse stakeholders to facilitate engaging student events while adhering to a fixed budget- Created promotional materials to advertise on digital platforms and social media accounts- Evaluated program outcomes and analyzed participant.

Toronto, Ontario, Canada

- Supported students by upholding academic accommodations and reducing barriers - Invigilated final exams in classes of 130 students while adhering to academic integrity policies- Graded assignments, provided extensive feedback and one-on-one support, and identified learning strategies

Toronto, Ontario, Canada

- Formatted, summarized, and distributed Accounts Receivable reports and sent mass communications- Managed reception phone calls and inbox, recruitment files, shipments, timesheets, scheduling, and ad hoc duties- Acted as Health & Safety Lead to ensured AODA compliance and coordinated First Aid training

Toronto, Ontario, Canada

- Collaborated with retail and shipping teams to coordinate a high-volume of customer orders and generated invoices- Compiled and processed customer orders in merchant software and Client Relationship Management (CRM) database- Conducted product research to investigate pricing and distribution, and created an archive report using Microsoft Excel

Toronto, Canada Area

- Facilitated New York Symposium registrations and produced invoices, sale reports, attendance lists, and refunds- Acted as Account Executive for international Licensed Training Centers’ royalties, payments, and scheduling- Attention to detail necessary when analyzing exam submissions and managing workshop cancellations

Brisbane, Australia

- Produced new employee profiles in Payroll records (Ascender Preceda software)- Coordinated with auditors to produce data using Oracle Content Server- Adjusted payroll schedule by editing pay patterns using Kronos- Streamlined archive data project using Microsoft Excel to create file saving system

Melbourne, Australia

- Collaborated with social workers on care plans, allocated government funding, and conducted intake interviews- Responded to crisis calls when participants sought urgent support or healthcare services- Reviewed participant funding packages and resolved errors in National Disability Insurance Agency funding portal

Guelph

- Bookkeeping duties including balancing weekly sale reports- Reconciled student, faculty, and external accounts within the Hospitality department- Scheduled University of Guelph conferences and managed bulk financial uploads

Guelph

- Designed therapeutic programs to encourage social engagement among elderly participants in groups of up to 30- Created and facilitated a 1-hour music and lyrics program with the goal of mental stimulation and recollection- Provided one-on-one personal care support for activities of daily living among older adults living with dementia in the Alzheimer’s.

Master Of Arts - Ma, Psychology

Honours Bachelor Of Applied Science - Basc, Adult Development And Aging