Sonja Quale Email & Phone Number

Innovative and visionary Healthcare Analytics Executive with over 25 years of experience in developing data-driven decision-making strategies. Proven track record in high-growth start-ups and Fortune 25 companies. Adept at integrating innovative thinking with analytics in product development to enhance profitability and solve complex healthcare problems. Highly effective in collaborating with IT to develop business intelligence and data warehouse strategies. Thrives in a client-facing position with consultative expertise. Demonstrates proficiency in both inspirational and organizational leadership, maximizing the value of human capital.CAREER ACCOMPLISHMENTS*Differentiated Product Development – Identified unique approach to addressing adverse drug event prevention by combining pharmacy claims data with electronic pharmacogenetic lab results to create a market-differentiated product. – PharMerica*Increased Operational Efficiencies – Streamlined commissions process driving internal efficiency, improving accuracy, and creating visibility into potential revenue loss due errors in the commission process. Process development identified $100K in ongoing lost revenue due to historical errors. – RxBenefits/Confidio*Revenue Generation – Initiated outcomes research projects generating $200K in revenue in year one and established first revenue generating clinical product grossing $560K annually. - PharMerica*Demonstrated Inspirational Leadership – Created vision for analytics as a career and followed through by removing obstacles, being entrenched in challenges, and executing the vision that resulted in a powerful connection to my employees and their future. – Express Scripts*Strengthened Employee Engagement – Developed objective metrics for measuring performance that resulted in increased employee engagement from 83% to 95%, reduced employee turnover from 50% to 10% annually and increased customer satisfaction from 85% to 98%. – Express Scripts*Effective Organizational Leadership – Optimized roles & responsibilities and modified process to improve on-time delivery of services from 87% to over 95% thus reducing financial risk for new client sales. – Express Scripts*Strong Collaboration – Aligning with IT partners, led the design, development, and successful launch of a $2M client-facing dashboard product. Product was implemented on time and on budget. – Express Scripts

Listed skills include Pharmacy Benefit Management, Pharmacy, Managed Care, Healthcare, and 45 others.