- IT SME for business domain, "Business Assurance"- Engage on strategic initiatives to support the evolution of the technology landscape- Using knowledge of technology and business, shape needs in an optimum way in terms of speed to market, UX, quality, time and cost to execute and operate- Document overall IT landscape for future optimization- Shape, steer, clarify and own functional scope of new initiatives

- Management of Agile development after initial release- Manage initial project of SaaS application from conception to run and maintain- Responsible for requirements gathering sessions with business and technology team- Write user stories and manage UAT with team of 8 global testers- Solutioning of enhancements with internal and external development teams- Present to Senior IT leadership team

- Individually tailored client demos (via webinar and in person)- Create material for Business Development team to use- Promote sales process- Formalize client needs in requirements documentation- Liaise with international client services team to ensure requirements are understood- Oversee delivery of solution, complete testing and accept on behalf of the client

Responsible Supply Chain Management:- Responsible for assisting McDonald's suppliers in the Canadian market with compliance program- Engage with the customer’s supply chain to identify risk factors in the workplace environment- Train suppliers and auditors to customer standards- Liaise with global auditing firms, customers, and supplier contacts and build long-term partnerships- Conduct data trend analysis, program research and monthly reporting to enhance brand protectionIT Project Management:- Lead data system enhancement projects by interfacing between business team and IT developers- Coordinate user acceptance testing - Draft requirements documents to be submitted for enhancement requests- Manage business team's SharePoint communication with IT team- Support global business team in communication with IT support team

- Support auditing firms, customer & supplier users worldwide on IT platform- Work with global offices to develop culturally sensitive training programs- Train users in webinar based live and recorded training sessions- Establish method for reporting and analysis of tracked support data- Advise on potential updates to increase functionality of software - Analyze program and support data to find efficiencies in order to implement improvements

- Lead Project lifecycle of Christkindlmarket from inception to closing- Effectively manage 50+ national and international vendors- Manage and allocate project budget - Increase corporate sponsorship- Grow social media campaign to achieve over 28k followers on Facebook- Supervise Assistant Manager and seasonal team of four- Grow special events programming and revenue

- Help plan event that draws over 1 million visitors annually- Manage vendor retention and new vendor acquisition- Assist with marketing budget, website redesign and social media campaign- Identify new sponsorship opportunities - Organize C-level events- Create a new event to increase exposure of German-American culture in Chicago and increase profits of German American Services.