Sonja Pasch Email & Phone Number

San Francisco, California, United States

California

California, United States

Analyzed, evaluated, and refined processes for world-class business systems. Oversaw multiple process and software rollouts throughout eleven branches within California, supporting user testing to achieve business goals. Collaborated with IT professionals to review internal and external solutions to identify and correct lapses in procedures and determine feasibility. Effectively researched and organized general ledger accounts and corrected inconsistencies. Evaluated supply chain management, utilizing SAP, ERP, and Oracle to find stranded expenses and proper account coding.• Consistently received positive feedback from clients, completing tasks with a solutions-driven professional attitude.• Spearheaded the trial and rollout of new software, effectively enhancing communication from the dispatch group and exceeding deadlines.• Pivotal in correcting over $16,000 in missing monthly revenue, partnering to verify contacts, unit counts, payments on account, resolve invoicing errors, and liaised with the client to mitigate the error, correcting in under three weeks.Service/Sales Coordinator - Implemented new processes and base measures for a newly formed downtown office in San Francisco to ensure optimal performance.Administrator, San Franciso International Airport - Directed all financial aspects for a regional high-volume account, including monthly maintenance billing, payroll, accounts receivable (A/R), and accounts payable (A/P).Accounts Payable Administrator, Central District - Processed accounts payable (A/P), invoicing, tracking, and expediting approval exceptions. Collaborated with the regional team to ensure prompt processing and vendor payments.State/Repair Administrator - Assisted the Repair Manager with payroll, order intake, and pre-order closing review. Position evolved to include State Coordinator duties, which the Sales Department had initially performed. Created new tracking systems strategies according to the State of California's demands.

This position held from November 2011 - May 2014

94103

San Leandro, California, United States

Managed collections across all lines of business for North California, Hawaii, Oregon, and Washington, adhering to company standards in bad debt and days standing outstanding (DSO).Regional Account Manager - Oversaw a high-level portfolio, meeting margin goals and coordinating with the client and internal offices to deliver a consistent experienceFinance Administrator - Collaborated with the branch manager on budget planning, analyzing, providing metrics, and order intake.

Associate Of Arts - Aa, Psychology

High School Diploma

Bachelor Of Arts - Ba, Psychology