Provided virtual and in-person reference and research services covering a wide variety of subjects in a library serving 11,000 students. Taught numerous information literacy classes and subject-specific research classes. Developed coursework and taught two library credit courses: - LIBS 1000, Introduction to Library Resources (one-credit undergraduate course)- ITED 7900, Library Research Methods for Online Students (three-credit graduate course)Acted as liaison for the Astronomy and Mathematics departments. Assisted with collection development in the library’s reference department. Developed and maintained online subject guides. Responsible for activating, troubleshooting and maintaining access to the library’s electronic resources. Collected and analyzed electronic resource usage statistics. Served on the regional library consortium’s steering committee tasked with evaluating and optimizing the consortium’s collection of shared electronic resources. Headed a committee to perform cost/benefit analyses on possible electronic resource management systems for the library. Collaborated with the reference team in planning and executing several outreach events. Captained the library’s fundraising efforts in the 2008 State Charitable Contributions Program.

Provided virtual and in-person research assistance for students and faculty in a large humanities and social sciences library. Taught information literacy classes for undergraduate students.

Provided information, reference and circulation services. Digitized departmental learning materials. Labeled new books as they arrived. Sorted and shelved the library’s books, print serial publications and media.

Began as a lead bookseller and was promoted to a department manager position within three months. Provided consistently excellent customer service. Managed one of the two main departments within the store, delegating tasks and coordinating employee activities in order to achieve store goals. Analyzed sales trends and helped tailor store inventory to match customer demand.

Trained and managed 40 personnel as platoon leader. Coordinated multiple projects and managed an annual company budget of over $450,000 as company executive officer. Compiled monthly readiness reports, ensuring the application of appropriate regulations in maintaining and disposing of classified documents. Assisted the operations officer in planning major battalion exercises. Coordinated with German military partners for shared training facilities.