With dynamic experience and a track record of successful leadership, and general management, I have a passion for all areas of operations. As a leader in enhancing operations, I have become highly valued for my broad knowledge and ability to implement strategies that drastically improve business performance. Optimizing the overall performance and operations of a business, in turn enhances customer and employee experience and relations, and the benefits of ownership. With over 20 years in general management and 13 years as a business coach and consultant, I have the capacity to make confident and decisive decisions, providing leadership to teams and executives.I have developed a wealth of leading edge knowledge in the following areas:•