Director & Gen Ai Architect
CurrentGained as Associate Director, Cognizant Technology Solutions U.S. Corporation• Led multi-disciplinary teams (backend, frontend, database, and business) to develop a Gen AI-based Direct Billing Knowledge Search (DBKS) tool, enabling quicker search capabilities across various document types of different complexities (e.g., PDF, Word, Excel, PPT, HTML, JSON, images, tables) in the insurance domain by leveraging expertise in LLM, Generative AI, RAG, API, ML, and more.• Translated high-level product and business requirements into detailed specifications and designed strategies to build a production-ready API for DBKS.• Collaborated with business stakeholders, technical teams, product owners, and delivery teams to align the Gen AI project with business needs, ensuring successful project completion and smooth delivery.• Actively contributed to designing the evaluation strategy for the DBKS tool.• Applied diverse statistical, machine learning, data science, and Gen AI techniques (e.g., automated evaluation of LLM responses, NLP, OCR) to provide client guidance and accelerate time to proficiency.• Contributed to the pre-production roll-out strategy.• Hands-on experience in end-to-end Gen AI pipeline tasks, including data cleaning, data preprocessing for LLM ingestion, building RAG architecture, prompt engineering, automated evaluation of LLM response, RAGAS, Pre-pilot Streamlit deployment, and developing a production-ready FastAPI application.