Sonnei Garces
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Sonnei Garces Email & Phone Number

Support Specialist | HSD at HopSkipDrive
Location: San Diego, California, United States 4 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
HopSkipDrive
Role
Support Specialist | HSD
Location
San Diego, California, United States
Company size
110 employees

Who is Sonnei Garces? Overview

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Quick answer

Sonnei Garces is listed as Support Specialist | HSD at HopSkipDrive, a with 110 employees, based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Sonnei Garces.

Sonnei Garces previously worked as Support Specialist at Hopskipdrive and Customer Support Representative at Source Digital. Sonnei Garces holds Bachelor'S Degree, Political Science And Government from John Jay College (Cuny).

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Email format at HopSkipDrive

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HopSkipDrive

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Profile bio

About Sonnei Garces

I help research and develop strategic business and marketing plans, build and maintain relationships with prospective clients. I have also collaborated with the product design teams that aimed to analyze and identify new target markets and built ads using SAM software that were shown in Madison Square Garden and on television. I enjoy working with diverse and innovative teams that share a vision of improving people's lives through technology and design. I can bring my skills in customer experience, project management, and design to any organization that values creativity, collaboration, and impact.I am also a published writing teacher with a bachelor's degree in political science and government from John Jay College (CUNY). I have a passion for creating engaging and user-friendly digital products. I have been teaching and assisting college students in writing prose, free verse, research papers, and personal statements for over a year.

Current workplace

Sonnei Garces's current company

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HopSkipDrive
Hopskipdrive
Support Specialist | HSD
los angeles, california, united states
Website
hopskipdrive.com
Employees
110
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Company profile
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4 roles · 10 years

Sonnei Garces work experience

A career timeline built from the work history available for this profile.

Support Specialist

Current
Hopskipdrive

Provide technical or service-related issues, providing guidance and troubleshooting support via various channels. Along with resolving inquiries, documenting support interactions.

Apr 2024 - Present

Customer Support Representative

Source Digital

• Conducted research to better understand client needs, resulting in improved customer satisfaction and retention rates.• Managed the company's Instagram and Facebook accounts to enhance brand engagement and provide prompt responses to customer inquiries, leading to a 20 percent increase in customer satisfaction scores within the first month.• Collaborated with the Account Executive team to ensure seamless communication and support for clients, maintaining detailed client profiles and preferences to enhance the overall customer experience.

Feb 2021 - 2023

Customer Service Officer

Citi

• Cultivated and maintained relationships with a diverse clientele, offering support/ troubleshooting and personalized financial guidance and support tailored to their individual needs and preferences.• Led a team of eight colleagues in developing innovative customer service strategies, resulting in enhanced customer loyalty and positive feedback.• Recognized for excellence in customer service with multiple awards and accolades, reflecting a commitment to delivering exceptional service.

2017 - 2020 ~3 yrs

Customer Support Representative

Residents Energy

New York, United States

• Provided expert assistance to customers, resolving inquiries and concerns regarding solar products and billing discrepancies, resulting in improved customer satisfaction and retention.• Developed and implemented strategies to streamline the sales process, resulting in increased efficiency and customer satisfaction.

Dec 2016 - Nov 2017
Team & coworkers

Colleagues at HopSkipDrive

Other employees you can reach at hopskipdrive.com. View company contacts for 110 employees →

AC Andrea Castro Andrea Castro Colleague at HopskipdrivePuyallup, Washington, United States View → MM Mugtaba Mohammed Mugtaba Mohammed Colleague at HopskipdriveSeattle, Washington, United States View → M" Meara Meara "Skip" Delaney Colleague at HopskipdriveTucson, Arizona, United States View → SL Stefani Lipsey Stefani Lipsey Colleague at HopskipdriveCompton, California, United States View → DW Dawn Whitsitt Dawn Whitsitt Colleague at HopskipdriveIrvine, California, United States View → NC Nicolas Carrera Nicolas Carrera Colleague at HopskipdriveLos Angeles, California, United States View → MR Michelle Robles Michelle Robles Colleague at HopskipdriveSan Diego, California, United States View → MW Miryam Weisberg Miryam Weisberg Colleague at HopskipdriveSilver Spring, Maryland, United States View → AJ Alison Jones Alison Jones Colleague at HopskipdriveAustin, Texas, United States View → SM Sally Mercado Sally Mercado Colleague at HopskipdrivePalmdale, California, United States View →
1 education record

Sonnei Garces education

FAQ

Frequently asked questions about Sonnei Garces

Quick answers generated from the profile data available on this page.

What company does Sonnei Garces work for?

Sonnei Garces works for HopSkipDrive.

What is Sonnei Garces's role at HopSkipDrive?

Sonnei Garces is listed as Support Specialist | HSD at HopSkipDrive.

Where is Sonnei Garces based?

Sonnei Garces is based in San Diego, California, United States while working with HopSkipDrive.

What companies has Sonnei Garces worked for?

Sonnei Garces has worked for Hopskipdrive, Source Digital, Citi, and Residents Energy.

Who are Sonnei Garces's colleagues at HopSkipDrive?

Sonnei Garces's colleagues at HopSkipDrive include Andrea Castro, Mugtaba Mohammed, Meara "Skip" Delaney, Stefani Lipsey, and Dawn Whitsitt.

How can I contact Sonnei Garces?

You can use AeroLeads to view verified contact signals for Sonnei Garces at HopSkipDrive, including work email, phone, and LinkedIn data when available.

What schools did Sonnei Garces attend?

Sonnei Garces holds Bachelor'S Degree, Political Science And Government from John Jay College (Cuny).

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