Leadership Team member with multifunctional accountabilities for strategic communications, change management, customer relationship management, and as chief of staff for the company's Product Delivery Center (PDC), the global operation that produces large military and commercial jet engines.Developed a change management strategy, structured implementation process (playbook), and end-user tools.Authored and delivered strategic business communications to convey the PDC's change story to ~1,000team members in six manufacturing sites located in the United States, Canada, Germany and Japan.Planned and executed over 200 customer visits of the Middletown site in support of sales campaigns, program management, corporate development, engineering research, and government affairs.Strategic management of PDC leadership offsite meetings to align annual priorities and set long term strategy, monthly business reviews, monthly performance after action reviews, coordination of ad hoc executive leadership requests, and development of executive presentations.Middletown Site Leadership Council member, chair of Community Outreach and Employee Communications sub committees.Served on PW’s COVID-19 Task Force. Led daily calls with Operations executives to assess risk and ensure preparedness. Engaged site leads in over 30 global locations to rapidly deploy thermal scanning protocols and daily reporting. Scaled digital technology solutions to manage site access approval workflow and reporting across all operations sites.

Developed and deployed Achieving Business eXcellence (ABX), Aetna’s operating effectiveness function and business operating system. ~$1.2 billion in attributed G&A saving.Served as a multi-functional leader and utility player: Strategy Lead, ABX Core Office Head, Chief of Staff to ABX VP, Engagement Leader, and ABX CFO. Implemented Aetna’s Continuous Improvement Competency Model and “belt” Training Program. Achieved targets: 50K ABX White Belts, 6K ABX Yellow Belts, and launched instructor-led Lean Six Sigma Green Belt and Black Belt program.

Drove integration of finance functions to deliver effective end-state operations and financial benefits related to the acquisition of Coventry Health Care. Collaborated with senior finance leaders to ensure path to synergy targets. Developed and deployed analytical framework and tools to evaluate current state and define end state operating environments. Engaged finance teams to develop work plans that achieved $95M in synergies overseeing Finance Integration planning and forecasting.Conducted opportunity analysis and provided program and project leadership for a variety of strategic initiatives, notably, Cost Management, Business Platform Optimization, Workforce Optimization and Location Strategy.

Independent management consulting - notable engagements include:Bradford General Counsel Services, Simsbury, CT, Feb 2012 - Apr 2012Retained to provide compliance services for BGCS’s health services clients. Short-term assignment to evaluate compliance program design and recommend changes to compliance policies and procedures to satisfy New York state certification and False Claims Act requirements.The Hartford Insurance Group, Hartford, CT, Feb 2011 - Dec 2011Led a business transformation initiative across procurement, IT, an external cloud-based technology partner, accounts payable line of business customers impacting $2 billion in annual spend. Developed an analytical framework and roadmap for business process optimization across the Source-to-Pay cycle. Identified improvement opportunities to automate and streamline processes by leading data, transaction, and operations analysis. Led program implementation to drive operational changes.

Led CIGNA HealthCare’s exit of network based medical products from the Puerto Rico market. Delivered timely results and $2M of expense savings for this complex enterprise initiative. Engaged with Regional Vice President of Sales and Network Contracting Lead to develop an exit strategy impacting approximately 270 clients, 14,000 members, and 7,000 health care professionals.