Sonny Reid Email & Phone Number

Vienna, Va - Vaudreuil-Dorion, Qc

As a member of the Executive Team:• Providing direction in business, technology and strategy matters• Implementing management best practices and business governance• Instilling principals of Organizational Health across the organization• Driving the use of analytics, operational metrics, and forecasting tools In the Business Development role:• Performing Solutions Program Development• Identifying growth opportunities, including but not exclusively, new customers, market segments, industries, and partnerships.• Supporting the Sales and Marketing organization in developing formalized processes and implementing best practices in Sales Reporting, Life Cycle Definition, and Brand Awareness.In the Technical Operations Role:• Managing the CA System Administrations Team• Implementing industry best practices for Infrastructure Operations.• Managing external audit programs as the primary point of contact with auditing organizations, acting as project manager for preparation work for certification programs and other similar compliance efforts.

Hartford, Connecticut Area; Toronto, Canada Area

• Led Unified Communications and Collaboration team (3 F.T.E., $1 million budget) (2012-2013)• Championed creation of the Project Management Office in North America, developed business case and implemented formal Portfolio Management for projects, with initial adoption within IT as the first phase and a portfolio budget of $2,000,000 annually (2011-2013).• Facilitated 5 Kaizens (process improvement efforts), most recently to remove more than $500,000 from current retail product packaging costs, >8% savings (2013).• Participated as an active member of the Sustainability Core Team, providing guidance and direction and leading/participating in key initiatives for the Legrand, North America Sustainability program (2011-2013). • Performed M&A due diligence, rationalized IT organization and services (DC/Apps/Directory Services(AD)), developed strategic integration plans, and led integration efforts for the IT Function of 6 realized acquisitions with revenues from $50M to $100M (2005-2013).• Co-designed and managed the implementation of the MS SharePoint 2010 portal to 6 divisions, 11 businesses, 9 shared services, 2100 users across North America $550,000 (2012-2013).• Designed and managed the North American rollout of both software and on premise Video Conferencing to 11 businesses at 27 sites across North America $500,000 (2012-2013).• Negotiated 100 WebEx seats @ $0 for 1 year (~$300,000 value) to support product transition to on-premise from interim web based solution (2012).• Proposed business case, designed, and managed migration from appliance based Cisco Unified Communications environment (CUCM, Unity Connection, UCCX w/QM, Meeting Place/WebEx Node) to virtualized server environment (VMware vSphere 5.x) running on Cisco UCS B200 blade server chassis and M2 servers connected to NetApp SAN storage to create a fully redundant instance in both North American Data Centers (2011-2012).

Hartford, Connecticut Area

• Took on undocumented role of adjunct CIO of NA IT to support reorganization effort while in global executive role, responsible for Enterprise Architecture, iSeries (AS/400), Distributed Development, DBA, Server and Network Infrastructure Operations for North America (34 F.T.E. $8,000,000 Annual Budget) (2005-2011).• Supported business case and gained approval from Legrand Group CIO for Master Data Management project in North America as an incremental step in ERP rationalization effort involving 7 ERPs serving 10 businesses, initial focus on Customer Data, $1 million (2011).• Created performance analytics for quality of service delivery issues of outsourced Service Desk, managed corrective action plan with vendor and key business stakeholders (2011).• Responsible for Legrand North America Data Center operations, included DC design, Directory Services (AD), disaster recovery planning. Managed consolidation of servers from 26+ sites to dual (redundant) LNA Data Centers using virtualization (VMware vSphere ESX 4.x initially; 4 hosts; 200 guests with 100TB NetApp SAN) (2005-2010).• Given responsibility to coordinate centralization of all North American Infrastructure Support to Legrand Group IT in Europe (20 F.T.E.). Created ideal transition scenario to provide sufficient due diligence opportunities for the incoming support organization (2010).• Co-managed iSeries global centralization effort, identifying critical application design issues that made global centralization impossible for performance reasons, ultimately centralized within North America (2009).

Hartford, Connecticut Area; Limoges Area, France

• Formed and led international architecture team as first global IT executive, developing a culture of innovation and collaboration while overcoming cultural boundaries, accomplished by leveraging individuals’ strengths and building trust of the team from within and without (9 F.T.E. $2,500,000 budget) (2005-2011).• Developed and maintained the five year strategic plan for the global Wide Area Network architecture and all related components (2005-2011).• Proposed business case, designed, and managed Unified Communications program rollout incl. on premise Call Management w/end points, Messaging and Call Center globally, and Audio/ Web Conferencing solutions in the Americas $2,700,000 (2007-2011).• Identified enterprise Information Security need, creating and leading global support team to provide oversight and guidance to Global IT organization, including documented standards, audit support, incident management, training, and awareness campaigns (2005-2010). • Designed and managed global Wide Area Network implementation including WAN optimization bringing > 60 countries, >350 sites onto the high speed corporate backbone, reduced annual data communication costs in North America by 62%, from $1.3 M to $490K (2009).• Designed and implemented a "Five Nines by Design" network architecture for global WAN that had no single points of failure yet no unused or redundant components (2008).• Negotiated a 72% discount and put in place in North America an on premise audio and web conferencing solution saving annually ~$400,000 (2008).

Hartford, Connecticut Area; Greater New York City Area

• Formed IT Risk Management organization and led the Information Security Office, with final responsibility for $500 Billion in AUM (2000-2005). • Managed all Information Security events for Sector (2000-2005).• Performed vendor IT and Information Security audits for the Sector (2000-2005).• Responded to compliance audit requests for Gramm-Leach-Bliley, Sarbanes-Oxley, and all other external audits for Sector (2000-2005).• Created sector (>50,000 employees) event management process to ensure timely and efficient communication during info sec “events” (2003).• Created holistic IT Risk Management process & tools that improved operating efficiencies by 30% or 1 Full Time Equivalent @ $150,000 (2001).

Hartford, Connecticut Area; Greater New York City Area

• Created and tested Disaster Recovery Plan, coordinating all IT functions. Implemented plan on 9/11/2001 in Manhattan as member of crisis management team to recover business (1998-2003).

Hartford, Connecticut Area; Greater New York City Area

• Built and led Enterprise Architecture team to implement architecture and processes for infrastructure, Directory Services (AD), DB management/migration, business intelligence, and app development with Standard Work to support Investments growth from $34 to $134 Billion in AUM (1998-2000).• Managed creation of IT procedures manual in support of Y2K compliance requests. (1999)• Implemented formal escalation procedures for operational support of all Investments applications including overnight batch. (1998)• Performed structural analysis of an IT organization (70 F.T.E.) and implemented changes to resolve roadblocks to service delivery (1998).

Hartford, Connecticut Area

• Developed business case for web development on an Intranet infrastructure for internal corporate solutions. Identified this significant growth opportunity for ISR’s consulting business, ultimately developing and implementing the business plan for the Internet Practice, earning approximately $1,000,000 in Revenue in first 2 years (1996-1997).• Created the Specification for and then developed the Hubbell Intra-Company Billing (HIB) Intranet application. HIB is used to track and reconcile issued debits and credits between locations of Hubbell. • Designed and developed an Audit Issue Tracking Application for AlliedSignal Corporation used by approximately 1000 users in 400 locations throughout the world. The application allows clerks and managers of the different sites at AlliedSignal to document issues that arise from on-site audits.

Hartford, Connecticut Area

Quickly integrated into existing teams, delivering technology solutions that met the businesses requirements on time and on budget. Designed, programmed, and supported the team members as a mentor and subject matter expert.• As a Senior Consultant to Mass Mutual – The Blue Chip Company, worked with a team of seven to develop an asset management application that dealt with the real estate investment portfolio. The project was completed with additional functionality outside of the original scope while still maintaining the original schedule and budget.• As a Senior Consultant to Phoenix Home Life, developed four formula rating applications that illustrate the rating calculations derived from the relevant case data for the underwriters, allowing them to then perform “what if” scenarios by overriding the values in the calculations.

Greater New York City Area

Performed in diverse roles in support of the consulting business model. Consulted on and provided training in leading edge technologies at clients’ sites ranging from Wall Street to WALMART Headquarters.

Montreal, Canada Area

• Enabled business through application of Operations Research expertise in scheduling of manufacturing. Designed and developed a scheduling program that interfaced with the inventory management system to reduce manufacturing times from 16 plus weeks to 5 weeks, increasing sales potential by ~$2,000,000 (~10%) annually (1992-1993).• Prepared the environment to leverage this expertise first by implementing a distributed client server architecture and developing the inventory management and reporting systems that formed the basis of the solution. (1988-1991)

Montreal, Canada Area

Solely responsible for system maintenance of Burroughs B1000 and B1600 during overnight operations. Managed and maintained systems software, payroll and accounts payable software. Ensured all batch reports were properly processed.

Montreal, Canada Area

Designed and developed queuing system solution eliminating need for special case development saving Professor more than 400 hrs effort or $26,000 annually (1987).