• Achieved an increase in retention rate by 50% due to a better understanding of users’ specific business needs and collaborated with designers, developers and creative creators to formulate hypotheses and led a process of hypothesis validation using focus groups.• Increased the company's yearly revenue by 25% due to market research activities, and incorporating user feedback that allowed delivering valuable solutions to the market. • Managed the final discussions and agreements of… Show more • Achieved an increase in retention rate by 50% due to a better understanding of users’ specific business needs and collaborated with designers, developers and creative creators to formulate hypotheses and led a process of hypothesis validation using focus groups.• Increased the company's yearly revenue by 25% due to market research activities, and incorporating user feedback that allowed delivering valuable solutions to the market. • Managed the final discussions and agreements of deals that met the company's profit goals and built strong, lasting relationships with partners.• Set up a new system designed for the company's way of working, making it easier to manage client relationships and make decisions based on data. This new system better tracked potential clients and projects, and improved communication with clients, doubling the rate at which leads turned into customers.• Encouraged the team to keep getting better by introducing new ways of working together that made the team more flexible, cooperative, and quick to adapt to new situations, making the process of completing projects more efficient. Show less

• Launched a tip and service quality assessment app from scratch, overseeing all aspects of development, marketing, and sales. This innovative approach not only streamlined the evaluation process but also enhanced customer satisfaction and engagement, leading to a measurable increase in revenue and solidifying our reputation in the industry;• Successfully negotiated with C-level executives for strategic partnerships and contracts;• Led a cross-functional team of 17 employees, fostering… Show more • Launched a tip and service quality assessment app from scratch, overseeing all aspects of development, marketing, and sales. This innovative approach not only streamlined the evaluation process but also enhanced customer satisfaction and engagement, leading to a measurable increase in revenue and solidifying our reputation in the industry;• Successfully negotiated with C-level executives for strategic partnerships and contracts;• Led a cross-functional team of 17 employees, fostering a collaborative and high-performing work environment by Implementing effective team management practices;• Facilitating communication and understanding between management, designers, and programmers through the use of technical knowledge of programming languages (React, JavaScript, API) and communication skills, which helped to work on the product faster and better;• Improving flexibility, responsiveness to change, and increasing development speed by implementing Agile and Scrum methodologies into team workflows. Show less

• Successfully managed and executed over 70 large-scale projects, ensuring timely delivery and meeting project objectives;• Proficiently signed over 70 contracts amounting to $800 million by engaging in negotiations with senior management representatives from companies and government agencies in countries such as India, China, Bolivia, Thailand, and Turkey;• Successfully adhered to project timelines, ensuring on-schedule implementation following the agreement's signing;• Steered… Show more • Successfully managed and executed over 70 large-scale projects, ensuring timely delivery and meeting project objectives;• Proficiently signed over 70 contracts amounting to $800 million by engaging in negotiations with senior management representatives from companies and government agencies in countries such as India, China, Bolivia, Thailand, and Turkey;• Successfully adhered to project timelines, ensuring on-schedule implementation following the agreement's signing;• Steered international project expansion, enhancing market presence and contributing to an annual revenue growth of 5% to 10% through strategic planning and execution;• Efficiently increased project acquisition and enhanced client satisfaction by managing export project pricing and formulating competitive and commercially viable proposals;• Opened 3 new markets by conducting extensive market research in various countries, identifying new opportunities, and informing strategic decision-making. Show less