Sơn Phạm Email & Phone Number

Vietnam

Vietnam

I am invited to collaborate to build content for website and Facebook fan page of company to promote turnover and brand:- Plan for Facebook content- Plan for Website content- Orientation Content for online Brand to get the best impression in customer mind

Vietnam

- Credit quality control monitor§ Review loan applications based on current policy and regulations.§ Response issues relating to underwriting escalated from customer service teams and provide solution (if necessary)§ Escalate fraud cases/ procedure failure cases to line manager or relevant department (policy, operational risk) as per internal process.§ Propose solutions and recommendations for underwriting process and quality control process.- Procedure analysis§ Analyze underwriting process through defect/process failure possibility so that Quality control teams can make appropriate control plan.§ Procedure assess to find current gap of credit process as well as quality control reality.§ Liaise with relevant department on solution and remedy for findings.- System monitor and maintenance§ Regularly review internal system to ensure it operates smoothly and efficiently.§ Report bugs, system defect of internal system to IT departments and cooperate with IT to fix.§ Propose new functions/ initiatives to upgrade internal system.- Reporting & quality control plan§ Regular reports on process failure.§ Risk indicator assessment and defect findings reports.§ System defect report.- Other ad-hoc tasks§ Cooperate with IT in internal business request delivery.§ Compose manual or training materials.§ Other duties assigned by line manager/ upper manager.

Vietnam

+ Newspaper summary and report to B.O.D+ In charge of some projects follow the request of manager+ Consider and find solutions for some case relative with activities of the company under the supervisor of manager+ Get data and analyst: profit/ loss, bad-debt,...+ Build the procedure for relative activities in business+ Working follow the request of manager

Lầu 15 - Tòa Nhà Centec, 72-74 Nguyễn Thị Minh Khai, Phường 6, Quận 3, Tp.Hcm

My main responsibility for Facebook Administration: + Facebook Content: Product/ Service/ Minigame/...+ Handle customer request and resolve to complain from them+ Forward information for relative division+ Facebook Monthly Report for Manager+ Facebook Orientation in field of company (Finance Service)- Besides, I support something for Sale Division:+ Office working: data back up & processing + Support for Charity activities to promote Brand+ Plan for staff's activities in the end of year+ Working follow request of managerETC

- The first period, I work as a collaborator in content for the company, after that, I become official staff and work at S.E.O team:+ Write content for company website + Research main key to support sale+ Build back-link to push key on top google+ Support team for seeding plan, marketing plan, etc on relative forum/ magazine/ etc- After complete 2 courses of marketing: FB-Marketing, SEO-pro at VINALINK, I really join the marketing team of the company:+ Manage Facebook Fan page of company and some page about beauty/ women/ etc to support sale.+ Besides, I also manage Instagram/ Zalo/ G+ Page of the company to promote the brand.+ I still support to write content for sale and PR+ Support for working as manager request and teamwork for build marketing plan of company

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Bachelor Of Business Administration (Bba), Hospitality Administration/Management