Senior Ar Executive
CurrentIt's an account receivable Analyst profile where I have to interact with clients & handle there queries related to claims & insurance policiesI have to work on denial of claims follow up with Payer Check on claims status.Perform pre-call analysis and check status by calling the payer or using IVR-interactive voice response or web portal servIcesMaintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit… Show more It's an account receivable Analyst profile where I have to interact with clients & handle there queries related to claims & insurance policiesI have to work on denial of claims follow up with Payer Check on claims status.Perform pre-call analysis and check status by calling the payer or using IVR-interactive voice response or web portal servIcesMaintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future referenceRecord after-call actions and perform post call analvsis for the claim follow-upAssess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contactProvide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the callPerform analysis of accounts receivable data and understand the reasons for underpayment, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments Show less
