Sonu Sidharth Email & Phone Number

Dubai, United Arab Emirates

Analyze large volumes of data to detect booking patterns and anomalies indicative of potentialrisks.Implemented and refined fraud detection systems to identify and address suspicious bookingpatterns and anomalies.Utilized advanced analytics and monitoring tools to track booking transactions in real-time andassess risk exposure leading to timely resolution and prevention of potential financial losses

Bengaluru, Karnataka, India

• Conducted thorough financial investigations, successfully resolving complex risk cases and ensuring compliance with regulatory standards.• Played a key role in developing and delivering AML programs for team, fostering a culture of awareness and vigilance.• Utilized advanced data analysis techniques to identify patterns and trends, enhancing the overall effectiveness of risk detection and mitigation strategies.• Prepare and submit STRs (Suspicious Transaction Reports) and regulatory filings related to the AML program.

Bengaluru, Karnataka, India

• Responsible for analyzing and identifying potential risks, conducting investigations to prevent fraudulent activities.• This involves using various tools and techniques to evaluate data and patterns, communicating with internal teams to gather information and resolve issues, making recommendations to improve process and implement strategies for minimizing fraud.• Utilized excellent written and verbal communication skills to clearly and effectively communicate complex issues.• Conducted training sessions and mentored new hires sharing best practices ensuring consistent adherence to company policies and procedures.• Worked in a fast-paced and dynamic environment, adapting to changing priorities and requirements while maintaining a high level of accuracy and attention to detail.

Coimbatore, Tamil Nadu, India

• As a Support Associate at Amazon, my main responsibilities included providing high-quality customer service and resolving customer issues via phone, email, and chat. • Utilized various internal resources to research and resolve customer issues, including internal databases, knowledge bases, and support documentation.• Demonstrated excellent communication and problem-solving skills, ensuring that each customer received timely and accurate information, and that their issues were resolved to their satisfaction.

B.Tech Computer Science And Engineering

Pre-University