Take customer orders in-person and over the phone, ensuring accuracy and excellent customer service.Operate cash register and handle payments from customers.Assist with food inventory management, including receiving deliveries and stocking supplies.Follow food safety and sanitation procedures to ensure food quality and prevent contamination.Collaborate with team members to ensure efficient operation during busy periods.Address customer concerns or complaints promptly and professionally.Promote specials and add-on items to enhance customer experience and increase sales.Provide training and support to new team members as needed.Contribute to a positive and energetic work environment by being a team player and maintaining a positive attitude.

Provide technical support and troubleshooting for a wide range of products including CCTV (Closed-Circuit Television), Access Control Systems, Time Attendance Systems, PABX (Private Automatic Branch Exchange), Intercom Systems, Structured Cabling, and Networking equipment.Conduct installations, configurations, and maintenance of surveillance and security systems at client sites across the Middle East and India, serving various industries including chemical, energy, transportation, manufacturing, packaging, printing, petrochemical, agriculture, high tech/software firms, healthcare, hospitality, education, specialty chemicals, municipalities, and government agencies.Manage Annual Maintenance Contracts (AMCs) for clients, ensuring timely servicing and support for installed systems to maintain optimal performance and reliability.Assist in the design and implementation of structured cabling networks to support the deployment of CCTV, access control, and other security systems.Ensure compliance with local regulations and standards, leveraging certifications from Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, and Fujairah Police to adhere to security protocols and best practices.Conduct installations, configurations, and firmware upgrades for surveillance and security devices to ensure optimal performance and compatibility with the latest features and security patches.Manage Video Management System (VMS) platforms, including setup, configuration, and maintenance to enable efficient monitoring and recording of surveillance footage.Provide remote and on-site technical assistance for device troubleshooting, system upgrades, and performance optimization.Maintain documentation of installations, configurations, firmware upgrades, and support activities to facilitate efficient troubleshooting and knowledge sharing.Collaborate with cross-functional teams including sales, project management, and engineering.

Managed IT infrastructure for a comprehensive medical college ecosystem encompassing MBBS, BPharm, Dental, and Nursing colleges, along with associated hospital facilities.Oversaw and maintained databases (e.g., SQL Server, Oracle) to ensure data integrity, performance optimization, and compliance with regulatory standards such as HIPAA.Administered network devices including routers, switches, firewalls, and wireless access points to facilitate seamless connectivity and secure data transmission across campus.Supported and maintained computer hardware systems including servers, desktops, laptops, and peripherals such as printers, scanners, and projectors.Implemented and managed time attendance systems and access control solutions to enhance security and streamline attendance tracking for staff and students.Conducted employee training sessions on IT best practices, security protocols, and use of technology tools to promote efficient and secure workflows.Collaborated with cross-functional teams including academic staff, hospital administrators, and IT vendors to deploy and support specialized medical software and systems.Troubleshot and resolved technical issues related to hardware, software, and network connectivity, providing timely support to medical college staff and students.Implemented and enforced IT policies and procedures to safeguard sensitive patient information and maintain compliance with healthcare regulations.Conducted regular system audits, performance monitoring, and capacity planning to optimize IT infrastructure and anticipate future needs.Provided technical support and troubleshooting for software applications, operating systems (e.g., Windows, Linux), and virtualization technologies (e.g., VMware, Hyper-V).Participated in IT project planning and implementation, contributing technical expertise to initiatives aimed at enhancing the technological capabilities and infrastructure of the medical college and associated healthcare facilities.

Installed, terminated, and tested optical fibre cables in accordance with industry standards and project specifications.Performed fibre splicing, fusion splicing, and connectorization to ensure reliable and high-performance optical connections.Conducted OTDR (Optical Time Domain Reflectometer) testing and optical loss testing to verify cable integrity and performance.Troubleshooted and resolved fibre optic network issues, including signal loss, connectivity problems, and fibre breaks.