IT professional with over 15 years of experience specializing of Salesforce.com projects. I have worked as Technical Architect/Tech Lead for various clients across the globe for both Service cloud and Sales Cloud implementation.I possesses sound knowledge of various domains like Insurance and Telecom, Pharmaceutical. I have worked in building customized solution accelerators for clients and driving Demos for technical and functional walk-through on the Service/Sales Cloud Platforms. I am extensively involved in evolution of Enterprise/Solution Architecture, detailed requirement clarification; participate in workshops on providing inputs for end to end design, understanding of business needs for any Proof of Concept and preparation of Business Requirement Documents, Functional Requirement Documents and Technical Specification Documents. My vast technical expertise on various Salesforce tools enables me to drive the solutions in the right direction and guiding implementation teams wherever required.