Oversaw guidance and direction to management on employee relations, compensation, employee development, performance management, and policy interpretation. Conducted investigations and documented grievances, leading to successful resolutions and improved employee satisfaction. Partnered with executive management in the annual review process and wage increase administration, resulting in fair and competitive compensation packages. Supervised and managed employee relations, ensuring a positive and inclusive workplace culture. Led the onboarding and training process for new hires, streamlining the orientation program and reducing time-to-productivity by 20%. Implemented and maintained HRIS, improving data accuracy and efficiency in HR processes. Managed employee benefit implementation and maintenance, resulting in increased employee engagement and retention. Successfully handled Unemployment claims, FMLA, Workers’ Compensation, and OSHA compliance, minimizing legal risks and ensuring regulatory adherence. Conducted regular HR compliance audits, identifying, and addressing areas for improvement. Developed and maintained the company policy and procedures manual and employee handbook, ensuring consistent and fair application of policies across the organization

Prepared daily sales and lease reports for corporate office review. Managed daily bank deposits and processed lease agreements. Maintained petty cash and reconciled monthly credit card sales, bank check, and petty cash reports. Participated in weekly marketing events and conducted one-on-one visits to local businesses. Monitored inventory of in-store merchandise and property condition.

Assisted the marketing team with daily sales activities and organized databases. Prepared monthly expense reports and managed travel arrangements. Coordinated site tours and large group meetings. Created and maintained spreadsheets for prospective tenants and demographic reports. Organized and distributed marketing packages for various projects.