• Identified, analyzed and initiated changes in the Information Security policies, guidelines and standards as well as provided governance advice to company and staff agencies in support of developing and managing the Information Security awareness program.• Identified and assessed complex security risks and control, and relate them to the business environment, proposing opportunities for efficiency and assessment effectiveness within the risk assessment process and drive changes through influencing stakeholders.• Established cyber awareness initiative to educate employees on best practices.• Reviewed existing firewall rules and helped clean up firewall structure• Played critical role in on-boarding various security tools like Wombat, FortiSIEM, Crowdstrike, DUO MFA, FortiManager & others.• Established a formal process on patching.• Developed incident response plan for future cyber incidents.

Accelerated cyber risk reduction by driving tactical remediation programs with business stakeholders across AIG.Improved regulatory compliance by collaborating with TRM’s, internal audit to prioritize and design remediation strategy.Identified, analyzed and initiated changes in the Information Security policies, guidelines and standards as well as provided governance advice to company and staff agencies in support of developing and managing the Information Security awareness program.Drove operational efficiency by providing automated evergreen monitoring solutions to prevent recurring issues.Played active role in selection and onboarding of security tools.Developed project and program plans and track day-to-day progress against plan and technical and business requirements.Facilitated open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans.Earned trust through regular communication with senior management on program status, risk, and change.Built and nurtured relationships with several key client executives (such as CIOs, business VPs and Directors) and managed expectations relating to the services delivered.Recommended and assisted organizations in the development of strategies to consistently and effectively address control weaknesses within their business processes and IT environment.Managed onshore and offshore resources and provided direction on processes and deliverables.Engaged and managed external vendors in the procurement of services and products. Drive value delivery according to the statements of work.

• Conduct general technology and basic workforce development training sessions• Set up training lab for training purposes• Develop supplemental teaching aids such as handouts, visual aids, and reference materials• Review training and instructional manuals, and make recommendations as necessary• Assist in the orientation of new trainers• Provide support to the customer service, administrative and program support sections of the department• Troubleshoot hardware, software, and network connection problems or questions• Attend classes, webinars, and/or conferences intended to update or introduce new methods• Handle special projects and perform other duties as assigned