Sonya Freeman Email & Phone Number

United States

Mooresville, Nc

Address issues and concerns between the store, installer and customerMediator between the store, installer and customer. Ensure adequate and timely customer serviceReach Customer satisfaction

Salisbury, Statesville, Charlotte

A non-career relief position and was responsible for casing, sorting, receiving and loading the mail for distribution on an established route that included residential or commercial customers or a mixture of both. Picked up mail from homes, sold postal supplies and maintained security for the mail while in possession. Dropped off outgoing and undelivered mail as well as signed receipts and other accountables that were collected from customers.

Durham

Working with women recently discharged from incarceration to transition them back out into communities and integrating them resources assistance with employment, treatment ,with issues of physical/mental health and housing.

Wilkes

• Assigned, directed and trained staff ensured that Social Worker teams programmatically and systematically adhered to local, state and federal mandates governed under the North Carolina Law and evaluated staff,• Provided feedback served as the liaison between three teams of CPS staff, supervisors and administration.• Interviewed and recommended selection of applicants and conducting training of personnel.• Liaison between three teams of CPS staff, supervisors and administration. • Bridged and linked different agencies in collaboration. Educated communities. • Served and developed services to fit the needs of clients. Interviewed, trained, coached, supervised, conferenced and evaluated staff members.

Ashe County

Excellent interpersonal and communication skills, enabling individuals to trust in the guidance and information. Experience in community college settings and interacting with students in an advisory role. Participate in life-long learning. Instructed students in Human Services both traditional and on-line classes I taught classes specifically in Introduction to Human Service, Child Abuse and Neglect, and Interview Techniques.Assigned readings and activities, coordinated and set up small group projects, to reinforce student learning and subject retention. Utilized both traditional and online learning modules including Black Board and Web CT. Introduced weekly meetings in which students studied academic writings pertaining to a specified subject and subsequently participated in an effective and active debate. Assigned homework projects, assigning tests and exams, grading papers, preparing learning materials and curriculum, and responding effectively to student inquiries and concerns.

Ed.S., Higher Education/Leadership

Master Of Arts (M.A.), Higher Education/Leadership

Bachelor Of Arts (B.A.), Psychology

Education record

Education record