Report to Procurement head for:Ordering and receiving stock on system and stock control,Ensure co-ordination between Suppliers, Sales, Warehouse and Procurement staff members on stock to be received,System entries and electronic updates with regards to stock,Assist with administration of warrantee claims submitted to suppliers,Cash receipt management,Supervising the order entry clerk andAny other reasonable duties requested by management.

Report to the General Manager for:Day to day operations of the unitMaintaining customer satisfaction as per said targetsPlanning and controlling

Key performance areas included: Cash handling and reception duties, Checking inventory to make sure requested product is available, Computing price and any appropriate discountsHandling customer complaintsPreparing invoicesInforming customers of shipping date and any possible delays,Notifying appropriate department of order and shipping date,Reviewing orders for accuracy and completion,Striving to sell customer additional merchandise andFiling copies of… Show more Key performance areas included: Cash handling and reception duties, Checking inventory to make sure requested product is available, Computing price and any appropriate discountsHandling customer complaintsPreparing invoicesInforming customers of shipping date and any possible delays,Notifying appropriate department of order and shipping date,Reviewing orders for accuracy and completion,Striving to sell customer additional merchandise andFiling copies of all orders received. Show less

Job included:Providing product information, prices and stock availability via telephone or mail to customers,Capturing or processing orders andHelping Sales Representatives achieve their monthly targets by pushing for more sales.

Job included: Doing all the admin work in and around the office, Processing orders, Cash handling and Kronos (managing and controlling time of merchandisers).