Process daily and monthly orders for patient’s supplies and DME equipment on Brightree Software. Prepare correspondences and fulfill customer needs to ensure customer satisfaction.Trouble shooting with CPAP Machine and DME equipment, resolving customers’ issues in a proactive manner.Resolve customer complaints via phone, email or mail.Participation on Webinars meetings.Coordinate Surveys for other Branches.MIA orders for not found patients requested by Dr’s… Show more Process daily and monthly orders for patient’s supplies and DME equipment on Brightree Software. Prepare correspondences and fulfill customer needs to ensure customer satisfaction.Trouble shooting with CPAP Machine and DME equipment, resolving customers’ issues in a proactive manner.Resolve customer complaints via phone, email or mail.Participation on Webinars meetings.Coordinate Surveys for other Branches.MIA orders for not found patients requested by Dr’s office.Manage large amounts of incoming calls.Provide support to walk in patients with new referrals. Show less

• Work on the Doctors credentialing,• EOM Reports for each doctor,• Deposit, ACA, ERA, EFT, etc.

Process transactions sending a receiving, payments with credit cards and checks.Director Assistant.

Process all personal payments for the owners of the company.acting as a first point of contact: dealing with correspondence and phone calls.managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.booking and arranging travel, transport and accommodation.organizing events and conferences.reminding the manager/executive of important tasks and deadlines.typing, compiling and preparing reports and correspondence.

Worked on project to open a Free Zone on the Haiti border Set up meetings, Hotel reservation, Consular Visas for all the project staffCoordinate Staff project presentations. Translations of documents.