Responsible for managing and leading the Front End personnel and operations which includes, customer service/returns, head cashiers, cashiers and administrative office personnel. Ensuring customer service goals were achieve while maintaining daily frontend operations completed. Operations included administrative operations, procurement of store supplies, accounts receivable, expense control, scheduling, processed payroll, cash management, deposit and daily business reconciliation. Kronos and People Soft

Accounting Clerk: Credit card reconciliation, weekly recording of contributions/donations in Shelby System as well as assistance with the distributions of yearly donation statements.Administrative Assistant: Maintained/updated volunteer records in Arena, certified and finger printed volunteers, submitted background verification of volunteers, support Children Ministry pastors with weekly planning and event curriculum.

Support and assist 7 - 10 district stores with meeting and/or exceeding sales, expense, operational and inventory goals. Collaborated store personnel with the implementation of new store enhancements, policy updates and training. Partnered with additional district management staff in the areas of loss prevention, human resources and specialty sales for new store openings, employee development, corporate events, inventory and expense control.

Managed projects, timelines and initiatives that focused on redefining and/or streamlining store processes, improve customer service and maximize store operational efficiencies

Directed the overall operations of Receiving, Delivery, Administrative and Customer Service departments as well as Cashiers, Loaders and Head Cashiers.Various store positions