Sonya Radice Email & Phone Number

Wellington, New Zealand

Wellington Region, New Zealand

Wellington Region, New Zealand

- Oversees Tier 1 and Tier 2 Government accounts- Ensuring services are delivered according to agreed Service Level Agreements (SLA) and other contracts. - Issue resolution: Main point of contact for escalation- Managing resource allocation (employees, equipment and products) for the contracted service/s - Maintaining strong relationships with key.

Wellington & Wairarapa, New Zealand

- Responsible for client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA) and other contracts. - Main point of contact for escalation and engage necessary parties to resolve issues and update key stakeholders in a timely manner.- Managing resource allocation (employees, equipment and products) for the.

Wellington & Wairarapa, New Zealand

I led our coordination team based in our Wellington office. In addition to my duties as a coordinator, I managed the daily operations for the account including variations to contract, collating and presenting data at meetings and holding presentations with key stakeholders. I was overseeing the recruitment and training for new employees to the team.My.

Wellington & Wairarapa, New Zealand

I was the main point of contact for the staff being posted on assignments, as well as key stakeholders of a Government account. As my knowledge and leadership skills developed, I transitioned into a Supervisor role for the Wellington team.Main responsibilities:- Coordinating relocations as well as completing invoicing and month end processes- Overseeing.

Wellington & Wairarapa, New Zealand

I worked at the reception and back office of the hotel part-time while studying at university. This role required a high level of service to guests, confidentiality and actioning tasks in a timely manner. This position relied on clear communication skills, team work and high-quality customer service. I learnt a great deal about the tourism industry and the.