Sonya Roberts

Sonya Roberts Email and Phone Number

Dispatcher at Dispatch America LLC @ Dispatch America LLC
Sonya Roberts's Location
Dallas-Fort Worth Metroplex, United States
About Sonya Roberts

Sonya Roberts is a Dispatcher at Dispatch America LLC at Dispatch America LLC.

Sonya Roberts's Current Company Details
Dispatch America LLC

Dispatch America Llc

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Dispatcher at Dispatch America LLC
Sonya Roberts Work Experience Details
  • North Texas Tolling Authority
    Customer Service Representative
    North Texas Tolling Authority Dec 2019 - Present
    Efficiently handle customer inquiries and complaints, providing exceptional service while managing toll transactions and account updates for the North Texas Tolling Authority clientele.
  • Dispatch America Llc
    Dispatcher
    Dispatch America Llc Jul 2019 - Present
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  • Dispatch America
    Dispatcher
    Dispatch America Jul 2019 - Present
    Provide prompt assistance to both drivers and customers, ensuring efficient resolution of inquiries and concerns.Manage multi-line phone systems to facilitate effective communication channels.Coordinate roadside service requests utilizing TowBook for both traditional and digital call management.
  • Mi Call Center
    Customer Service Representative
    Mi Call Center Feb 2012 - Jan 2014
    Managed the replacement process for various state-issued cards, including EBT, UIA, and Social Security, ensuring timely issuance and accurate delivery to clients.Assisted customers by providing balance inquiries, reporting theft, and resolving issues related to benefit access on cards, enhancing user satisfaction and trust in services provided.
  • Inman Auto Rescue
    Dispatcher
    Inman Auto Rescue Jul 2011 - Jan 2012
    Coordinated efficient driver dispatch for roadside assistance, ensuring prompt response to customer needs.Managed high-volume multi-line phone communications, addressing and routing calls effectively.Facilitated digital service requests, streamlining the process for rapid resolution of roadside issues.

Sonya Roberts Education Details

Frequently Asked Questions about Sonya Roberts

What company does Sonya Roberts work for?

Sonya Roberts works for Dispatch America Llc

What is Sonya Roberts's role at the current company?

Sonya Roberts's current role is Dispatcher at Dispatch America LLC.

What schools did Sonya Roberts attend?

Sonya Roberts attended Oscoda Area Schools.

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