• Reviewed medical charts for errors that would prevent insurance and Workers Compensation claims from processing cleanly• Added errors to outpatient office tasks for clarification or correction and followed-up as necessary• Communicated with medical billing staff and outpatient offices to ensure errors were corrected before submission for payment• Clarified established and new procedures in the development of a procedure manual

• Responded to inquiries and requests through intake and service or referral to appropriate community resources• Responsible for volunteer recruitment and processing seasonal and volunteer applications• Assisted in United Way grant writing and coordinated fund raising with the Red Kettle Breakfast and Red Kettle Campaign• Created procedure manual and digitized and organized office and client files

• Digitized time sheets and streamlined payroll systems for more efficient time, wage and leave entry into ADP software• Was responsible for budgets, quarterly and annual financial reporting, internal and external audits and corporate taxes• Managed employee medical, dental, vision, long term disability, life insurance and 401 (k) plans• Supervised a staff of four in medical billing, client billing, accounts payable and accounts receivable• Interviewed, hired and oriented staff and addressed UC issues surrounding voluntary and involuntary termination of staff• Coordinated a United Way campaign resulting in 100% agency participation

• Was responsible for A/P, A/R, Payroll and all HR functions in addition to taking calls and responding to owner requests• Provided front desk greeting and security, directed calls and scanned, indexed an committed documents into Optima 3IMS Client• Filed and reorganized unfunded documents and tax return files required to be retained for Wealth Management Department• Provided administrative support and entered data into multiple spreadsheets for Employee Services• Reviewed attorney submitted commercial loan files to assure required documents were included for physical and digital storage

(Previously staffed position though Kelly Services in 2010 and 2011)• Tracked and scanned contracts, bid data sheets and certificates of insurance for general contractors and architects • Assisted vendors in resolving aging invoice issues through follow-up with appropriate PNC staff• Entered purchase order requests and construction invoices into PNC Buys and People Soft systems• Requested information and facilitated setting up new vendor accounts in dual payment systems• Special projects such as international wire transfers and documentation of department procedures• Completed preliminary research and creation of spreadsheets to assist with project close outs

• Performed quality check on paid sheets for titles and dealer authorizations prior to mailing• Processed mortgage satisfactions pieces, lien releases and checks for collateral release• Sorted and processed bulk mailings to counties in Pennsylvania and New Jersey

• Served as a notary public with commission expiring in April 2015• Balanced cash drawer, process credit card payments, make daily bank deposits and pay all branch office invoices• Invoiced customers, process payments, credits and credit application and debt collection including legal action• Scanned and digitally archived all documents relevant to product, payments and invoices to Comsense database• Supervised daily office functions including time card, direct calls and create documents to define standard procedures

• Maintained project management, sample tracking and inventory databases for geothermal and biodiesel projects• Organized, labeled and maintained inventory system for industrial parts• Researched and negotiated for best pricing on parts and services and created Purchase Orders in Peachtree• Obtained RMA’s from vendors and arranged for shipment for return, repair or maintenance• Provided backup administrative support and internet and telephone research as needed

• Performed administrative duties including answering phones, greeting visitors and mail• Assisted in organizing current financial files and prepared old files for storage

• Organized and labeled supplies and files for increased efficiency in filing and inventory• Assisted with preparation, setup and registration for quarterly and annual meetings• Assisted with HR job postings and applicant tracking system to post requisitions for internal and external websites• Provided research and administrative support for all staff, answered phones, greeted and provided hospitality to visitors

• Managed creation, organization, filing and retrieval of active and closed patient charts• Processed nursing invoices for billing and third party payments• Assisted pharmacists with obtaining, faxing and entering lab results into CPR+• Implemented an effective electronically indexed long term storage and retrieval system

• Executed stock transfers for certificated, book entry, dividend reinvestment shares• Utilized vault and internet database security procedures• Addressed shareholder questions, concerns and requests for information• Directed mail and made daily run to bank with transfers and stock certificates• Filled requests for cost basis histories via CD and microfiche lookups• Developed training and procedure manual

• Developed and tested research procedures for subjects and equipment operation• Composed and submitted proposals and data for IRB review and approval• Supervised data collection and assured consistency and accuracy of research• Designed and distributed flyers to recruit subjects for driving and drowsiness study• Was responsible for comfort and safety of subjects• Planned and coordinated conferences and meetings including catering and hotel reservations• Operated and troubleshooted TruckSim and PatrolSim driving simulators• Arranged truck safety conference for 90 attendees and followed up on action items