Sonya Thomas Email & Phone Number

Adelaide, South Australia, Australia

Workforce Services, Department for Health and Wellbeing.Working as part of a team responsible for the planning, development and implementation of a Learning Management System across Local Health Networks and Agencies within SA Health.

Office for Research, Department for Health and Wellbeing.Successfully implemented a new Research Management System (Research GEMS) that supports ethics and governance processes for human research projects across SA Health. Project involved working through all phases of the ICT project lifecycle and software development life cycle.Successfully led the migration of data from legacy systems to Research GEMS with a 99.98% success rate.Worked collaboratively with Research… Show more Office for Research, Department for Health and Wellbeing.Successfully implemented a new Research Management System (Research GEMS) that supports ethics and governance processes for human research projects across SA Health. Project involved working through all phases of the ICT project lifecycle and software development life cycle.Successfully led the migration of data from legacy systems to Research GEMS with a 99.98% success rate.Worked collaboratively with Research Offices within SA Health to plan, develop, implement, use and improve Research GEMS, and worked with the vendor to develop changes, test releases and implement improvements.Developed internal processes and plans for tracking and prioritising enhancement opportunities, change management, and testing. Show less

South Australian Medical Education and Training Unit. Responsible for the management of digital technologies to support medical education and training of junior doctors across SA Health. Managed existing digital technologies, ensuring high levels of quality for development work and upgrades. Managed contracts and relationship with external vendors. Identified areas in which digital technologies could be used to enhance the medical education and training experience, and… Show more South Australian Medical Education and Training Unit. Responsible for the management of digital technologies to support medical education and training of junior doctors across SA Health. Managed existing digital technologies, ensuring high levels of quality for development work and upgrades. Managed contracts and relationship with external vendors. Identified areas in which digital technologies could be used to enhance the medical education and training experience, and implemented new solutions.Championed the use of digital technologies in medical education within the hospitals.Presented at the 24th Australian and New Zealand Prevocational Medical Education Forum on the implementation of an accreditation management solution.Consulted on the procurement of a Research Management System for SA Health. Show less

South Australian Medical Education and Training Unit. Responsible for the continual improvement and ongoing maintenance of online solutions including a eLearning platform, custom built internship application system, and a website. Supporting stakeholders in implementing eLearning in their organisation using a variety of approaches such as web facilitated, blended learning and flipped classroom.Lead the procurement and successful implementation of an online solution that manages… Show more South Australian Medical Education and Training Unit. Responsible for the continual improvement and ongoing maintenance of online solutions including a eLearning platform, custom built internship application system, and a website. Supporting stakeholders in implementing eLearning in their organisation using a variety of approaches such as web facilitated, blended learning and flipped classroom.Lead the procurement and successful implementation of an online solution that manages accreditation of junior doctor training places in South Australia, a function of the South Australian Medical Education and Training Unit, Health Advisory Council.Chaired the LMS Community of Practice at SA Health. Show less

Responsible for managing NetSpot’s Help Desk service which provides level 1 & 2 support for higher education institutions in the use of numerous online learning applications such as WebCT/Blackboard, Moodle, Mahara and Wimba.My responsibilities in this role included (but not limited to):• Development and continual improvement of systems• Continual development and improvement of the Help Desk service offering• Managing the procurement of our Help Desk service for new… Show more Responsible for managing NetSpot’s Help Desk service which provides level 1 & 2 support for higher education institutions in the use of numerous online learning applications such as WebCT/Blackboard, Moodle, Mahara and Wimba.My responsibilities in this role included (but not limited to):• Development and continual improvement of systems• Continual development and improvement of the Help Desk service offering• Managing the procurement of our Help Desk service for new clients• Development of client related and internal policies, procedures & workflows• Ongoing client management• Managing staff: o Recruitment of new staff o Setting performance goals o Managing staff performance & career development o Training staff• Development of staff training programs• Management of the knowledge baseFurther to that I was also involved in a variety of projects including custom developments, implementations, upgrades, development and improvement of systems, test plan development and execution, as well as Moodle and Mahara theme development Show less

Responsible for providing support for online learning tools, web development, development of test plans and test data as well as execution of test plans and analysing results. I was also involved in many projects (for example, implementation of a CRM, redesign of the company website, and implementation of a email marketing system).

Diploma Of Information Technology, Business Analysis

Project Management

Leading And Managing People

Short Course

Certificate Iv, Web Design