Sonya Wright Email & Phone Number

Virtual Employee

UKG Timekeeping and SchedulerWorkforce Management TrainerTraining Strategy & Material DevelopmentSQL Developer/XMLOracleWorkdayHealthStream

Core team member of Axsium’s Healthcare TeamLead healthcare scheduling consultant Active with hands-on configuration and strategic scheduling discovery projects Guest blogger on Axsium’s healthcare workforce management blog

Kronos Advanced Scheduler functional lead and staff trainer; responsible for identifying scheduling errors, maintaining and updating scheduling configuration and reporting gaps in implementation while contributing to system standards.Key Contributions:Trained 1,000 plus staff members on Kronos Scheduler & Kronos Employee Self ServiceCreated quick reference guide tailored by each department’s scheduling process Developed a replacement tracking system for registry hours worked utilizing Kronos Researched, created and implemented a registry credentialing process based on Joint Commission and DHS requirements

Reported directly to the CEO, directed staff of 5 employees while performing the duties of interviewing, hiring, scheduling and processing payroll via QuickBooks. Outlined compliance planning and oversaw implementation. Key Contributions:Reformatted nurse recruitment process which secured a Joint Commission certification Generated revenue which grew office staff from 2 to 5 employees, enabling marketing expansion

Responsible for daily office operations and the scheduling of contracted IT trainers. Coordinated the collections for 75 + corporate accounts. Key Contributions:Consistently exceeded customer service standards, labeled a model for office development

Provided customer service support and arranged repayment arrangements for pre- foreclosure customer accounts. Key Contributions:Assisted in training staff while receiving several customer retention and service excellence awards.

Project Management Certificate

B.A

Master Of Arts (Ma)