Sonya B. Email & Phone Number

I have spent 5+ years within the Government sector. My experience is complemented by a BA in Social Science. My expertise is best shown when I mix my Data Analytics and Mathematical skills with the Research and Administration Management competencies, which produce exquisite results. • Case Management – I have resolved high-volume cases in a manner that hits all the right chords with the management and the employees. Furthermore, I have led the planning and execution of client interviews with a strong focus on turning unsatisfied stakeholders with a problem into happy customers. Implemented an array of procedures and organizational projects that drive performance, team collaboration, and loyalty. My organizational skills have allowed me to prioritize schedules and consistently complete projects within challenging times and budget guidelines. • Administration Management – I have established professional relationships with local and national stakeholders to maximize client satisfaction. Executed accounting and organizational endeavors. Handled correspondence, letters, and reports utilizing data management programs. Processed all financial documentation, including invoices and payments, and kept a record of overall expenses. Developed strategies to drive growth in line with the organizations and personal vision. • Stakeholders Management – For years, I have been collaborating with versatile teams, enhancing productivity, and encouraging team cooperation. It gave me unique insights into communication best practices and strengthened my ability to interface with individuals at all levels, which significantly help in daily contacts with colleagues and officials. Having managed internal and external dynamics in complex security environments, I can leverage significant insights and skills to support the company's priorities.PROFESSIONAL SKILLS▪ Time Management ▪ Conflict Resolution ▪ Written/Verbal Communication ▪ Documentation

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  California State University, Chico

  Social Science: Primary Concentration, Sociology; Secondary Concentration, Family Relations