Sonya L. is a Product Strategy and Experience Design Thought Leader - Content Creator, Speaker and Podcast Guest at Freelance. Colleagues describe them as "Sonya is an amazing colleague and accessibility advocate. She was really good at highlighting opportunities for improvement of the onboarding process as well as asking for the right tools to succeed. Sonya went the extra mile, by checking end-to-end experiences, in order to give recommendations to designers and engineers with the customer in mind, reducing overall process and extra steps. Sonya taught me the importance of tools such as Immersive Reader, Loom and Voice Notes and how… Show more" and "Sonya is the real deal. She is a supremely gifted User Experience Researcher (UXR) for whom design thinking, User Experience Design (UXD), and the product development and engineering mindset are second nature. Much more than an accessibility advocate, she leverages her expertise in research with and for People with Disabilities (PwD) to make products and services more usable and delightful for all users. She's an ethical, intelligent, and committed researcher, as well as a superb… Show more"