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Sonya Homewood is listed as Founder of Pebble People Development, Insights Discovery Partner, Advanced LEGO® Serious Play® Facilitator, Executive Coach and Co-Founder of BricX at Pebble People Development, based in London, England, United Kingdom. AeroLeads shows a work email signal at rossendaletrust.org and a matched LinkedIn profile for Sonya Homewood.
Sonya Homewood previously worked as Executive Coach * Insights Discovery * Leadership Development * Lego Serious Play at Pebble People Development and Board Trustee at The Rossendale Trust.
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I spent 34 years in various senior leadership roles within financial services, most recently as a Chief Operating Officer at Royal Sun Alliance. I have significant experience with operations, organisational design, change and transformation and of course working at board level which I still do part time as a board advisor. I left the corporate world to focus on what really drives a business to be successful - the leaders and leadership team capability within an organisation and I now hold a Diploma in Executive Coaching to compliment my vast experience, which enables me to help Executive Leaders and their teams to find solutions to their challenges and problems, be a sounding board and critical friend, support career and personal development. I can also help with Organisational design/structure , Culture change, complete functional healthchecks and create leadership development programmes. I am also a licensed Insights Discovery Partner and an Advanced Lego Serious Play Facilitator.I'm passionate about Inclusion and Diversity, and have a special interest in Women's leadership development to Executive roles as well as future leader development and supporting junior leaders to become great leaders of the future!Give me a shout if you want to find out more www.pebblepd.com Call 07720060341Email sonya@pebblepd.comor message me via LinkedIn
Listed skills include Insurance, General Insurance, Claim, Underwriting, and 18 others.
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Manchester Area, United Kingdom
Helping individuals and teams unlock their potential. Executive Coach, Advanced lego Serious Play facilitator and Insights Discovery Partner/Practitionerto find out more send me a message here on LinkedIn, check out www.pebblepd.com or contact me on 07720060341
Manchester, United Kingdom
Manchester, United Kingdom
Peterborough, United Kingdom
AggregationInsuranceSocial Media ManagementCustomer ServiceRegulatory and ComplianceComplaints ManagementCustomer RetentionRewards FulfillmentContact CentreCreated a multi-channel Customer Contact Centre Operation reflecting the CtM digital customer experience strategyStreamlined customer communication through implementing a ‘holistic’ customer contact.
Newmarket
Insurance BrokerSalesRetentionCustomer ServiceInbound and OutboundBack OfficeSite ManagementDeveloped a programme of induction, cross training and on the job support to address the capability gap within the leadership team. The Operation is now achieving key KPIs with 30 fewer customer reps for the first time in 3 years.Created a first call resolution.
Manchester/Halifax/Norwich/Leeds
Internet sales support inbound and outboundAncillary SalesRetention activityWelcome activityDesigned and implemented a 'test lab' to test all new products/strategiesImplemented 'first call resolution' culture to improve customer satisfaction, reduce costs and maximise efficiency.Lead on Compliance transformation groupmember of 'product production group'.
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Sonya Homewood works for Pebble People Development.
Sonya Homewood is listed as Founder of Pebble People Development, Insights Discovery Partner, Advanced LEGO® Serious Play® Facilitator, Executive Coach and Co-Founder of BricX at Pebble People Development.
AeroLeads has found 1 work email signal at @rossendaletrust.org for Sonya Homewood at Pebble People Development.
Sonya Homewood is based in London, England, United Kingdom while working with Pebble People Development.
Sonya Homewood has worked for Pebble People Development, The Rossendale Trust, Voyc, Hope Energy Uk, and Hubb.
You can use AeroLeads to view verified contact signals for Sonya Homewood at Pebble People Development, including work email, phone, and LinkedIn data when available.
Sonya Homewood is listed with skills including Insurance, General Insurance, Claim, Underwriting, Liability, Commercial Insurance, Call Centers, and Claims Management.
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