-Know project’s scope, details, and the status at all times. Interact with internal team to determine -project feasibility based on scope and timing.-Identify and avert possible risks that impact projects-Understand the nature of the work performed by each functional area-Craft initial and ongoing project milestones for clients, and vendor/agency partners-Create, update, and maintain detailed project schedules and ensure all deliverables are met according to the schedule-Oversee and manage end-to-end development of projects, verify that project deliverables are within project scope and are delivered above expected quality standards, ensuring quality from the beginning to end-Participate in account planning for projects, providing the execution strategy (pricing, deliverables and timing) -Strong spokesperson and an advocate for the entire team.-Owns vendor/agency partner relationship in terms of execution and deliverables.-First point of contact in securing appropriate internal and external resources for existing projects. --Integral in all decisions made regarding project resources, budgets, process, and schedules.-Internal check/balance to verify acceptable quality levels before delivered internally to the Account Team-Balance project schedules, deliverables, and resource needs across existing and new client/internal projects-Work with functional area managers and other PMs to ID and secure project resources-Provide project status across all chains of command, both internally and externally-Develop estimate for hours and out of pockets for new projects.-Monitor budgets on existing projects-Submit requests from the Account Team for Program Reports to the development team and reviewing the results prior to delivery to the Account Team

Higher Design, LLC is a small graphic and web design company that specializes in providing quality and affordable graphic solutions for professional and personal use. We are able to accommodate most web design needs to include the development of new websites as well as existing website re-design. We are able to provide graphic solutions for print and promotional materials as well. Providing designs for ads, creation of logo's, direct mail pieces, posters and banners, invitations, business cards,  book covers, letterhead, and etc... is our expertise. We are able to assist with touching up existing photo's or designs.  We also specialize in branding or re-branding companies. We provide reasonably priced services to fit everyone's budget. As a component to our web design services, we also offer web hosting. We are available to do piece work or establish contracts for longer term services. Please view our website at www.higherdesignllc.com. Samples of work are on our website.

•Manage a team handling multi-million dollar accounts in annual sales•Communicate customer expectations to production team and ensure that projects are produced to meet the customer’s quality and time line requirements•Prioritize and manage the workload within the team, ensuring a smooth workflow•Review and monitor estimates, pricing, and project planning for the most efficient production methods•Coordinate Daily maintenance of the project reports to effectively communicate the team’s scheduling needs to department managers and Sales•Participate in Quarterly Business Reviews, provides metrics and implement suggested improvements•Communicate between production team and project managers daily expectations for production•Facilitate pre-planning and pre-production meetings to review complex projects•Review billing for accuracy prior to submission to accounting•Ensure that the timeliness of the billing process meets company goals•Ensure appropriate staffing level by maintaining departmental calendar•Train new personnel and monitor existing personnel for reinforcement training•Review Action Requests and implement process improvements as a result of root cause analysis.•Support Sales with development of production time-lines according to customer•expectations•Facilitate continuous process improvement by creating new work instructions or revising existing ones and training•Support client and sales through product R&D

Managed projects from order initiation to fulfillmentWorked with sales and customers to gather order details and specificationsEnsured job instructions were entered and verified in the job ticketing systems and queued in to the production scheduleConferred with customers to keep them informed of the status of jobs and to coordinate change requests  Created and maintained job status, accounting and other reports for customer using tools like JobPack, Sharepoint and ExcelObtained client approval of materials, such as artwork, color separations, or ink samples and proofsSourced work to vendors and external suppliers Worked with other departments and customers to resolve issuesMonitored progress of jobs throughout production, worked with manufacturing operations to ensure quality final product Performed billing review and prepped order information for accounting/invoicingManaged order handling, schedule negotiations, training, and product R&D and rollout for an account yielding $6 million per year

•Engaged customers to gather job requirements and translated requirements in to detailed manufacturing instructions•Ensured item numbers were created and job instructions were entered into the various manufacturing systems•Maintained contact with customer in order to provide job status as well as to relay instructions from the customer to manufacturing.•Coordinated production of job components with external suppliers•Resolved issues by working together with other internal department members•Ensured the final product met customer requirements and company quality standards•Tallied the final production runs and work performed to assemble paperwork for billing purposes•Worked with scheduling and other departments to set best working plan for jobs•Created, monitored and maintained logs/spreadsheets to track complex jobs

Ensure client branding guidelines are met and maintained in color, size, material and integrityLaunch, build, and manage websites for client corporate stationery orders and fulfillmentCoordinate artwork, production and fulfillment of corporate stationery and sales collateral for brands like BAE, AOL, and Johnson & Johnson.Set up layouts for proofs and press runs.Send files to plate for printing.Increase company savings and efficiency by implementing waste initiatives

Designed forms, flyers, greeting cards, posters, and other items for internal city marketing initiativesPrepped and printed files via a digital large format printerImplemented designs from concept to completionWorked with printing suppliers on placing new ordersPerformed bindery functions: trimming, laminating, drilling, folding, binding, e

Managed data and artwork flow to help streamline communication from the client to internal departmentsMonitored accuracy and quality of sales collateral for clients like CB Richard Ellis, Coca-Cola, Buck Consultants, and the Home Service StoreEnsured accurate job scheduling Gathered job information and details for billingWorked with client to gather project needs, proof material and ensure their finished product met expectations